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VEVOR slanghaspel, 12 mm x 30 m, aan de muur te bevestigen slanghaspel, aan de muur te bevestigen slangbox met 9-sproeiers, automatisch oprolsysteem en 180° draaibare beugel

Klantbeoordelingen voor VEVOR slanghaspel, 12 mm x 30 m, aan de muur te bevestigen slanghaspel, aan de muur te bevestigen slangbox met 9-sproeiers, automatisch oprolsysteem en 180° draaibare beugel

30 m

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julien.flajoulot julien.flajoulot
Reçu cassé
30 m
Reçu cassé (dommage au cours du transport), SAV contacté et produit intégralement remboursé. Je ne peux donc pas faire de retour sur le produit (je mets 3 étoiles sur 5) mais point de vue SAV c'est performant, ticket traité en moins de 24h avec remboursement intégral du produit et conservation de celui-ci...
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Antwoord van de klantenservice: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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dlaurin911@gmail.com dlaurin911@gmail.com
Pas un grand débit de eau par rapport à mon tuyau
40 meter
Achèté pour remplacer mon tuyau sur enrouleur à roulettes Mais débit d’eau moyen
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peytonstallard111192 peytonstallard111192
Water pressure
I like it just wish The water pressure was better!
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Antwoord van de klantenservice: Hello! Thank you very much for sharing your valuable suggestions for product improvement. Your feedback is highly important to us; we have fully documented your suggestions regarding 【VEVOR Retractable Garden Hose Reel】 and forwarded them to our product team to serve as a key reference for future iterations. Thank you once again for your support! Please feel free to reach out to us at any time if you have any further ideas.
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cyaml1 cyaml1
Needs thicker hose
The hose kinks a lot. If I had known I would have gotten a thicker hose
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Antwoord van de klantenservice: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464177932076032] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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Chris Colclough Chris Colclough
Bring it in in the winter
Was great but I left it out over winter and it broke. And I bought another one that I will bring in in the winter.
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Antwoord van de klantenservice: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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raiderjimbo raiderjimbo
Hose kinks easily
Not impressed, the hose kinks up too easily
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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sigops@gmail.com sigops@gmail.com
Shipping damage
After trying to use it for a few weeks realized the problem was shipping damaged. The internal was so damaged it will not retract. Kinda defeats the purpose of this whole thing. The bottom of the plastic does not line up looks like something heavy had smash it in. This is more of a shipping issue so I cannot give a proper rating. However the box could of used some type of protection, it had none so I am not surprised it was damaged. Never got around to get hold of the company for return as I had already mounted it to the house just tired of calling companies and arguing with them.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brad Cox Brad Cox
It’s nice but kinks and not as strong as I would have liked.
Not as sturdy and will kink easy but works very well . I probably buy it again
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Antwoord van de klantenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our Contact Us page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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jzurbuchen jzurbuchen
OK
Reasonably good quality but the sprayer is cheap.
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lisa Lisa
Hard to pull the hose out for me
Keep in mind with this review I am elderly. I don’t t like this reel. It’s difficult to pull out. I honestly loose my breath. It is well made and I am sure it will last a very long time. But it is torcher for me to use. Please Please, please, keep in mind that this is nothing against the product itself. The product is very well made, and in order to retract that length of hose, I’m sure that it needs to be as difficult to pull out as it is. ( I will repeat- difficult for ME) It’s just not made for an elderly female My husband and I both have loved every product that we bought from vevor except this one.
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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