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VEVOR Schuifdeur Hardware Track Kit Schuifdeursysteem 1746 mm Hardware Kit voor 610-914 mm brede enkele deuren, soepel en eenvoudig te installeren Schuifdeur Hardware 100 kg draagvermogen

Klantbeoordelingen voor VEVOR Schuifdeur Hardware Track Kit Schuifdeursysteem 1746 mm Hardware Kit voor 610-914 mm brede enkele deuren, soepel en eenvoudig te installeren Schuifdeur Hardware 100 kg draagvermogen

1746 mm Enkele rail

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Combat Combat
PATHETIC
1828 mm Dubbele rail
I ordered it, went to wrong address, tried to notify the company to get it redirected, but they REFUSED to, so it got delivered somewhere else. Then the company told me "Too bad, Too sad - that I had to organize to have someone to go get them" I had eventually received a refund after talking with different divisions inside the company, i had report Vevor to the ACCC, as i thought that i would not only never see my product, but also my money. THE WORST CUSTOMER EXPERIENCE EVER IN MY WHOLE ENTIRE LIFE ! ! ! I WILL NEVER EVER SHOP FROM THEIR WEBSITE EVER AGAIN ! ! ! A bunch of tossers and wankers that work there. Never got the item, someone who i have no idea has it now, but at least i got my refund and trying to forget this whole experience.
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Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Pocket Door Kit Pocket Door Kit
Never Shipped Poor Customer Service
1441 mm Enkele rail
My item never shipped after I ordered it. After 10 days I asked for a refund and they refused to refund my order until it was longer than 3 weeks. They told me the shipping company was having problems. I contacted the shipping company and they never received the item. Poor customer service.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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