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VEVOR RV Follow Fifth Wheel Landing Leg 179014, 825 mm universele krikstandaardvervanging, compatibel met Lippert Venture Atwood Stromberg Carlson Systems, met pen en basis

Klantbeoordelingen voor VEVOR RV Follow Fifth Wheel Landing Leg 179014, 825 mm universele krikstandaardvervanging, compatibel met Lippert Venture Atwood Stromberg Carlson Systems, met pen en basis

OEM-code 179014

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julie julie
Horrible Customer Service
OEM-code 179014
This review is not really for this product it is for Vevors horrible customer service and processes. I had another order that Fedex failed to deliver even though they did not. My home cameras prove that no one dropped anything off. Vevors response was to wait another day becuase sometimes the mark it delivered then deliver the next day, then I was to try and contact Fedex to see where it was. Which I did and Fedex replied that they can not find my package and I should have the seller start a claim. So no Vevor says I have to wait 3-6 days while they start the same process that I started 4 days earlier. So if you can find what you need elsewhere I suggest you get it there. Because Vevors choosen tactic is to delay delay delay then maybe we will resend the product or issue an refund. Bad customer service
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brad Brad
Instructions do not match the product you receive
Instructions do not match the product you receive 2
The product as-shipped does not work for installation on a Travel Trailer. It is supplied with the necessary parts for a 5th-wheel trailer installation, but does not include everything needed to install on a travel trailer per the supplied instructions. Been waiting on a suitable response from customer support for 2 weeks now, still do not have the parts I need to complete the install on my travel trailer. The instruction manual in the box and on the product page indicate there should be a total quantity of 6 of "Part H (Bolt - 3/8 - 16 X 4 Swing Bolt)". The product page photo only shows 4 of these bolts, and the package only includes 4. I need a total of 6 per the installation instructions. 4 are required for the front scissor jacks, and 2 are required for the rear scissor jacks.
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Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Andrew Andrew
Built well, missing parts
Qtys in manual were not what was in the box. Multiple missing pcs of hardware. Swng bolts not threaded long enough.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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