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VEVOR Rugzaksproeier met wagen, instelbare druk 0-94 psi, tank van 15 liter op wielen, met 6 sproeiers, 2 toverstaven, brede hals voor tuin, wieden, sproeien, reinigen

Klantbeoordelingen voor VEVOR Rugzaksproeier met wagen, instelbare druk 0-94 psi, tank van 15 liter op wielen, met 6 sproeiers, 2 toverstaven, brede hals voor tuin, wieden, sproeien, reinigen

4 gal (met aanhanger)

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Ryan Ryan
Missing about half of the parts right out of the box
The unit is not usable since 15 of the 29 items it was supposed to be shipped with were missing. Poor quality control
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Antwoord van de klantenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Darrell Darrell
Sprayer 4 gl
Junk got it on July 11 an here I am on July 29th an it want change. Contracted customer support they say we will give u an answer within 48 hrs. Really it not month old yet an I’m getting the run around.
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Antwoord van de klantenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Dennis Dennis
Owner
Bought this last season and used it about 5 times. It was stored inside over the winter. This year when I have it fully charged the battery only lasts about 30 seconds. The battery is built in so now it is useless. I did what I should have done in the first place, I bought a DeWalt. Vevor you really let me down on this one.
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chad Lehew Chad Lehew
Broke before I could use it.
I pulled this sprayer out of the box, the battery door opened, and the battery fell out and became disconnected from the internal electronics. Never used and broken. This is my first disappointment with vevor and I was looking forward to using this.
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Antwoord van de klantenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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MICHAEL FARRELL MICHAEL FARRELL
Lasted one spray, and now the battery will not hold a charge
I purchased this because of all the good reviews, I used it to do my driveway last fall and now I filled it up after charging overnight, and made one pump noise and then stopped. I don't know if it's the battery or if the pump is seized, I don't see where I can get any kind of service. This seems to hold true for a lot of your products, one and done. If it seems too good to be true, definitely is, China is not interested in quality products. You got my money, don't expect anymore, I will buy tools from reputable sources. 25032900977414536163
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Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Tim Tim
Never received it
Ordered it and waited and waited and waited… I never came on when I contacted Vevor all they could do was tell to wait it’s coming. It never did show, they couldn’t explain why, and by the time the refund came they were out of stock . Not Happy the way customer support treated the delivery issue.
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Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Robert Robert
Buyer
This is not the highest of quality by no means, assembled it and had to take the lower unit off to tighten up all the internal hoses, they all were only were put on and never tightened. Messaged vevor customer service and was not happy with their response
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joubert Joubert
Pulvérisateur vevor
4 gal (met aanhanger)
Pas mal mis après 1h d'utilisation le tube de la rallonge se perce à plusieurs endroits !! Signalé chez vevor qui dès le lendemain m'ont fait parvenir un nouveau pulvérisateur complet. Il me suffisait d'un nouveau tube mais bon bravo quand même Le problème a réapparu sur le même tube .. Pas fait de réclamation ce coup là
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Antwoord van de klantenservice: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Julien Julien
Pulvérisateur
4 gal (met aanhanger)
Je suis assez content du produit mais extrêmement déçu du service client J’ai perdu le câble de recharge du pulvérisateur J’ai donc écrit à plusieurs reprise au service client ou plutôt au chatbot car personne ne répond Aucun suivi de la part du sav C’est la dernière fois que je commande chez eux C’est pas cher mais on comprend pourquoi ..
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Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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John John
Owner
Owner 3 Owner 3 Owner 3
When I unpackaged my box I found the water inlet cap was cracked as the photos below show.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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