Klantbeoordelingen voor VEVOR Drempelhelling Massief rubberen deur Drempelhelling 15T Laadvermogen Stoephelling met kanaal 90,2 x 62 x 10,2 cm Rolstoelhelling Rubberen oprijplaat Ideaal voor oneffen terrein Stoepranden
90.17 × 61.98 × 10.16 cm
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Debacle!
Purchased 29 August, but on 14 September Vevor advised the product was lost, refused to dispatch a replacement, and issued a refund requesting the product not be accepted if it subsequently arrived. On 15 September I placed a new order for the replacement product. On 16 September the original order unexpectedly arrived and, as Vevor requested, it has remained at the front door unopened. On 26 September Vevor advised the second order may be lost and that we could either wait longer or request a refund. I haven’t responded to that advice, so by default I am continuing to wait.
Today (29 September) Vevor emailed a reminder regarding a response to their 26 September advice and separately requested a review for the first order which the website now acknowledges has been delivered.
So:
1. Did Vevor intercept the second delivery once they realised the first one had occurred, but not advise me of this?
2. Do I now accept the first delivery and, if so, what do I do if the second one arrives?
3. How is it that 2 different couriers can both “lose” this product? It is not small or light.
4. Why has the communication from Couriers Please, PF Logistics, and Vevor been so spectacularly inadequate?
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facilities
90.17 × 45.72 × 7.62 cm
please contact us about reverse direction arrows for exiting down the ramp from garage entry and exit doors 12ft or 4 ramps, we purchased 4 so far and want 4 more, however, we need to know about the yellow arrows, thanks for the consideration and communication
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Fedex is terrible shipping partner
90.17 × 61.98 × 10.16 cm
Product is good
Fedex is terrible shipping partner!
I recommend finding another shipping company
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Good ramp, not wide enough for a typical wheelchair accessible door
90.17 × 45.72 × 7.62 cm
I wish this was available in a wider option, like the 1" ramp. It works great, but the side tapers mean the top of the ramp is quite a bit narrower than the door, and only just wider than wheelchair wheels. The top of the ramp should be full width of the door (36'), with the bottom being wider to suit the taper
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Customer
Never received the product and Never received the refund.
VERY DISAPPOINTED WITH VEVOR PRODUCTS AND SERVICE.
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