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VEVOR ratelketting spanbanden 2-pack 3/8"-1/2" zware last spanbanden met G80 kettingen 5443 kg veilige lastlimiet, arbeidsbesparende antislip handgreep spanbanden voor dieplader vrachtwagentrailer

Klantbeoordelingen voor VEVOR ratelketting spanbanden 2-pack 3/8"-1/2" zware last spanbanden met G80 kettingen 5443 kg veilige lastlimiet, arbeidsbesparende antislip handgreep spanbanden voor dieplader vrachtwagentrailer

2 pcs 5443kg 6m

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Dale Stanton Dale Stanton
Only 1 set arrived
I ordered 2 sets of 4 load binders only 1 set arrived, on closer inspection the handles don’t fit into the body and I had to chip the paint off also they not threaded into the body so will fall out while using them, this is a a serious design flaw as it whips back on you when it’s under load.
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Antwoord van de klantenservice: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Poor Service Poor Service
Never arrived
2 pcs 5443kg 6m
Price is fair, but it never arrived, I must of recevied 10 notices that it would be delivered a certian day, then when it never did, tracking gave another time, Vevor told me to wait a few more days, ,after over two weeks, I gave up, cancelled the order and ordered from another vendor that I recevied in three days. You think I would of got some sort of discount for a future order just to try to keep my business, never recevied anything.
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Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Equipment Operator Equipment Operator
Property
4 pcs 4180kg 3m
Property 1
Used the Ratchet Binder twice for chaining down equipment to transport and the handle broke while using only my hand to tighten. I use about twice a year and the item was over a year since I purchased. however this should have lasted a lifetime. Vevor only offered to sell me a replacement for 60% of the cost of the replacement. I will pay more from a reputable company in all my future purchases who offer quality products.
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Roddie Reeder Roddie Reeder
Owner
4 stuks 3629 kg 4 m
Received this order box intact but was missing two chain binders. Contacted customer service twice since delivery with no reply and order is still incomplete. At this time I advise people to refrain from purchasing from vevor due their lack respect for their customers
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Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Doug Doug
Very hard to use
2 pcs 4173kg 0.6m
These binders do not work like standard binders. You must use two bars, one to work ratchet. Second to hold chain from twisting. If you don’t chain winds up a bit and is loose within minutes of driving. So in short useable but pain in the butt to use
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Saboureau Saboureau
Sangle d'arrimage
4 stuks 3629 kg 4 m
Nul a fuir sur 4 cliquet 1 seul de fonctionnel !
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Ronnie Wilson Ronnie Wilson
Customer
The socket set was never delivered and I haven’t gotten it or a money refund . I’m very disappointed in choosing Vevor.. Wish they could restore my faith in the company by refunding my money for the socket set .
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Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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BILL BILL
Pres
2 stuks 3629 kg 4 m
I wish I could review this. I never received it.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Scott Scott
Scott
Wouldn't recommend these to anyone very hard to use seem very very cheap
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nate Nate
Incomplete order
4 pcs 4180kg 3m
I order this kit and only receive 2 chain binders & one chain. Emailed them back & forth for a month & 2 months later they agreed to refund me for missing pieces.
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Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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