Klantbeoordelingen voor VEVOR Raamzonwering 121,9 x 106,6 x 51 cm, Deurluifel, Lichtgewicht en stevige aluminium buitenzonwering, Luifel, Bescherming tegen regen, sneeuw en zonlicht voor deur, ingang, raam, terras, veranda

Zero customer service on a missing part. If you are going to sell products to United States citizens, you might want to plan on providing missing parts. Rent a warehouse or build a storage building in the country that you "serve" and keep ALL of the needed parts for your awnings there. I spent WEEKS on a ridiculous email chain and was finally told that the missing "Part F" required an on-site remedy. I called the ONLY store for VEVOR in the United States. It is located in Texas which is over 1000 miles away from my home. No human answered the phone even after five calls. The voicemail was full and could not accept any messages. The only TINY bright spot in this whole debacle was the fact that VEVOR refunded me for the defective awning package. I will NEVER EVER purchase ANYTHING from VEVOR!

Worst customer service. Unable to communicate effectively with Vevor representatives and it's shipping & handling departments. Carrier and vevor do not aligned in their delivery processes.

I ordered 2 awnings both had damage but beyond the damage the colors aren’t the same even within the same package.

Acheté il y a quelques mois le toit 105’’. Il fait la banane au centre alors que tout est au niveau. Derrière ça va tout est au niveau mais devant il fait la banane du à un manque de braquette au centre.

We ordered 2ea 56”x24” metal awnings, we installed the 1st one no problem other than we thought it looked too narrow? We then opened the 2nd one to install and notice it was a foot wider and actually the correct window awning we ordered, they charged us for 2 of the wider units but sent 1 correct and 1 smaller (44” wide) incorrect but charged us for both of the wider units. We like the items and want to order more but are concerned we may get the wrong size again. BOTH boxes were factory sealed and not opened and re sealed. PS: 54” awnings have 5 panels, 44” only have 4 panels.

This thing is alright, but very awkward to install. I has to be completely put together and then installed on the wall. It takes 3 guys to put it up. It should be able to build modular while it is hung and leveled. The screws are never tighten , they just keep turning. The metal is thin and cheap. I had to add several good metal screws to fix it.

Holding of middle strip (at slope) with nuts put too much pressure and after couple of days, nuts broke and middle strip came out from one end. I need to put more nuts even there are no holes (from manufacturer) to support middle strip. Installation is extremely cumbersome in addition.

Ordered 2 44 door awnings, one is fine, the other is missing parts. I am missing 2 of the B parts. It gave me 2 extra C parts. See picture

Not so good quality, flimsy and the square frame get crushed if you tight, but if you don’t tight then they all shake.

I never installed the awning upon reading the directions and finding out the it doesn't handle wind very well. It's useless where we live.