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VEVOR Raamzonwering 101,6 x 106,6 x 51 cm, Deurluifel, Zonwering, Lichtgewicht en stevige aluminium buitenzonwering, Bescherming tegen regen, sneeuw en zonlicht voor deur, entree, raam, terras en veranda

Klantbeoordelingen voor VEVOR Raamzonwering 101,6 x 106,6 x 51 cm, Deurluifel, Zonwering, Lichtgewicht en stevige aluminium buitenzonwering, Bescherming tegen regen, sneeuw en zonlicht voor deur, entree, raam, terras en veranda

40x42 inch

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Louise Armstrong Louise Armstrong
Ms
44x24 inch
I never installed the awning upon reading the directions and finding out the it doesn't handle wind very well. It's useless where we live.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Not_Happy_in_Yune Not_Happy_in_Yune
We ordered 2 of same size awning, received 2 different sizes but charged the correct price for the larger units.
We ordered 2 of same size awning, received 2 different sizes but charged the correct price for the larger units. 3
We ordered 2 of same size awning, received 2 different sizes but charged the correct price for the larger units. 3 We ordered 2 of same size awning, received 2 different sizes but charged the correct price for the larger units. 3
We ordered 2ea 56”x24” metal awnings, we installed the 1st one no problem other than we thought it looked too narrow? We then opened the 2nd one to install and notice it was a foot wider and actually the correct window awning we ordered, they charged us for 2 of the wider units but sent 1 correct and 1 smaller (44” wide) incorrect but charged us for both of the wider units. We like the items and want to order more but are concerned we may get the wrong size again. BOTH boxes were factory sealed and not opened and re sealed. PS: 54” awnings have 5 panels, 44” only have 4 panels.
6 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bikramjit Singh Bikramjit Singh
Cumbersome installation and weak nuts (to hold pressure)
40x42 inch
Holding of middle strip (at slope) with nuts put too much pressure and after couple of days, nuts broke and middle strip came out from one end. I need to put more nuts even there are no holes (from manufacturer) to support middle strip. Installation is extremely cumbersome in addition.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nick Nick
I would not buy this again
This thing is alright, but very awkward to install. I has to be completely put together and then installed on the wall. It takes 3 guys to put it up. It should be able to build modular while it is hung and leveled. The screws are never tighten , they just keep turning. The metal is thin and cheap. I had to add several good metal screws to fix it.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Richard Carter Richard Carter
44 inch door awning with missing pieces
44x24 inch
44 inch door awning with missing pieces 1
Ordered 2 44 door awnings, one is fine, the other is missing parts. I am missing 2 of the B parts. It gave me 2 extra C parts. See picture
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Fixed betal awning Fixed betal awning
104X36
Not so good quality, flimsy and the square frame get crushed if you tight, but if you don’t tight then they all shake.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Robert Bisiani Robert Bisiani
Not for Australian conditions!
The instruction manual only towards the end recommends that maximum wind rating is 30mph this is less than 50kmh. This warning should appear clearly on the article when advertised.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Cristina Cristina
B..
80x36 inch
Questa pensilina è veramente deludente, dalla foto sembra molto più robusta e lineare, da montata risulta molto più deboluccia, il lato frontale si imbarca un po' al centro, i tasselli sono visibili e i pannelli non risultano lineari come in foto ma si vedono benissimo tutte le piegature per gli incastri. 👎👎👎
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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