Klantbeoordelingen voor VEVOR Raamzonwering 101,6 x 106,6 x 51 cm, Deurluifel, Zonwering, Lichtgewicht en stevige aluminium buitenzonwering, Bescherming tegen regen, sneeuw en zonlicht voor deur, entree, raam, terras en veranda

Zero customer service on a missing part. If you are going to sell products to United States citizens, you might want to plan on providing missing parts. Rent a warehouse or build a storage building in the country that you "serve" and keep ALL of the needed parts for your awnings there. I spent WEEKS on a ridiculous email chain and was finally told that the missing "Part F" required an on-site remedy. I called the ONLY store for VEVOR in the United States. It is located in Texas which is over 1000 miles away from my home. No human answered the phone even after five calls. The voicemail was full and could not accept any messages. The only TINY bright spot in this whole debacle was the fact that VEVOR refunded me for the defective awning package. I will NEVER EVER purchase ANYTHING from VEVOR!

Holding of middle strip (at slope) with nuts put too much pressure and after couple of days, nuts broke and middle strip came out from one end. I need to put more nuts even there are no holes (from manufacturer) to support middle strip. Installation is extremely cumbersome in addition.