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VEVOR Pop-up Paviljoen, 3,6 x 3,6 m, 6-zijdige campingtent met afneembaar dak en draagtas, zonnescherm voor 8-10 personen, partytent voor tuin en terras, bruin

Klantbeoordelingen voor VEVOR Pop-up Paviljoen, 3,6 x 3,6 m, 6-zijdige campingtent met afneembaar dak en draagtas, zonnescherm voor 8-10 personen, partytent voor tuin en terras, bruin

3.6x3.6 m Bruin

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Mark Flamand Mark Flamand
Mr
4.57x4.57 m Bruin
This dinner tent looks great and very large. But the roof continues to fall for no apparent reason very frustrating. im debating on returning it !!!!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tina Tina
Defective product & Horrible Customer Service
3.6x3.6 m Beige
Horrible customer service. First time we opened up the gazebo tent, two different panels of the netting had two holes in each one. (I tried to upload pictures here but can't. Keep getting failure message) You cannot talk to a live person and their "live chat" is a joke. You just keep going in circles with them. I've been trying for exactly 1 week today to have an actual conversation with someone.... even if it is through texting 🙄. I would NOT recommend ordering from this company. If anything changes with my experience, I will update my review.....if their system will even allow me to do that.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Kevin Kevin
You get what you pay for
4.57x4.57 m Bruin
Pop out sides don't always stay popped out. Ceiling is a joke...had to use a tall 2x4 to hold up the Ceiling!! Cheap tent.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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ED*** ED***
NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY
3.6x3.6 m Groen
NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1 NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1 NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1 NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1 NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1
It only lasted a month and clearly isn’t made to withstand outdoor conditions. Another pole broke, and now there’s rust on the poles and grommets. Offering just a 50% refund is unacceptable—the quality is terrible and deserves a full refund.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Kenneth Harris Kenneth Harris
Owner
4.57x4.57 m Bruin
It collapsed under the rain and also wind.needs center pole
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ben T Ben T
Impossible to breakdown —> Single use itrm
4.57x4.57 m Beige
It unfolded and popped up beautifully. Then some wind came and blew it over. It never did pop back together like the first time and the only time I was able to get it to fold close to the original configuration was by chance as I was loading it into the trailer to go to the dump. Would not recommend.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Josh Metz Josh Metz
Poorly Made
3.6x3.6 m Groen
Poorly made. Lost of loose stitching. Unit did not hold up during a wind storm due to poles busting through stitching and seems
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Iryna Iryna
Not worth
4.57x4.57 m Bruin
This gazebo arrived with missing support parts, making it impossible to assemble properly. The rooftop does not stay in place and keeps falling because of the missing components. I contacted the seller multiple times but never received a response or any assistance. Very disappointed with the quality and customer service. I would not recommend this product. Save your money and look for a better option.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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