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VEVOR Pop-Up Gazebo Tent, Pop-Up Tent met 6-zijdige luifel, zonnescherm met 6 verwijderbare privacy-windschermen en gaasramen, 3,5 x 3,5 m, snel op te zetten tent met klamboe, bruin

Klantbeoordelingen voor VEVOR Pop-Up Gazebo Tent, Pop-Up Tent met 6-zijdige luifel, zonnescherm met 6 verwijderbare privacy-windschermen en gaasramen, 3,5 x 3,5 m, snel op te zetten tent met klamboe, bruin

Bruin 3.5x3.5 m

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Faye Matthewman Faye Matthewman
Mrs.
Bruin 3.6x3.6 m
My husband and I found the instructions to be very vague and the first attempt of putting it up disastrous. Once we realized that you actually need to fold back the first layer to find the pull rope and pull it towards the top and not the towards the bottom ( which makes it turn inside out) it worked fine. Now the set up and take down is much easier. Also, we are not sure why the pull rope is on the outside of the canopy top instead of on the inside to make it easier to reach and pull down to collapse the shelter. The screen is very fine which is great for bug control however, we did find it very hot with little to no airflow. I would also suggest that the add on outside panels also come in a clear heavy plastic so that you are still protected from wind and rain but you can see through it and it is still light inside.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Heather Noble-Volpe Heather Noble-Volpe
Tent is good, but Paul is missing
Bruin 1.83x1.83 m
The two front poles were missing from the bag. I need to reach out to before to get replacement poles. I hope they make it right
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Doreen Matchem Doreen Matchem
Mrs
Bruin 3.5x3.5 m
Mrs 1 Mrs 1 Mrs 1
I really love this shelter but it did not last. I used it 2 times in one year and the roof started to leak. I only used it once in the rain. The thing that I am most upset about is the treatment I received from the company when I contacted them about the pin holes in the roof. I ordered it on June 7th, 2025 and I contacted them on July 4th, 2026. I use once during the summer in 2025 and once in 2026. It was stored in its original bag. We and my husband are both retired and we gave never had small kids or pets inside the shelter. It should never have leak. For the price we paid for it, I am very disappointed, especially after I raved about it to my family and friends and now I have to tell them that I was completely wrong about this shelter and about this company.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Sommerfeld Sommerfeld
Schlechter als erwartet
Groen 3.66x3.66 m
Schlechter als erwartet 2 Schlechter als erwartet 2 Schlechter als erwartet 2
Einige Nähte sind nicht richtig verarbeitet, das Material ist im Vergleich zu Modellen anderer Firmen (wir haben einen direkten Vergleich zu Hause) eher dünn, wirkt nicht so qualitativ hochwertig. Teilweise hängen die Seiten am Dach etwas durch, die Stangen am Eingang sind umständlich einzureden.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Russell weeks Russell weeks
Mr.
Bruin 3.6x3.6 m
A failure of the gazebo occurred when opening the unit for the first time in my driveway. The cental hub fell apart when the nut fell off the bolt. The nut was the wrong size for the bolt. I had to disassemble the eight rods to press the bolt back through the fabric and use my own right sized nut. The eight rods scraped the sidewalls during re-assemblly.
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Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Angelss Angelss
12x12 pop up teny
Bruin 3.6x3.6 m
Loved it but screen came with hole in it. Hoping I can get a repair kit!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mick Mick
Side panels
Bruin 3.6x3.6 m
The velcro down side panels wpuld be better inside. They dont mesh well on the putside with the tie downs.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messagDear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Klaus Bolling Klaus Bolling
Klaus.bolling@gmx.de
Groen 3.05x3.05 m
Eigentlich bin ich mit dem Zelt zufrieden. Nur leider - in den letzten Tagen war Regen - musste ich feststellen, dass im Bereich der Dachnähte Regenwasser auf den Tisch tropfte. Ich werde in den nächsten Tagen versuchen, die Nähte mit Imprägnierspray zu behandeln und damit eine Abdichtung zu erzielen. Vielleicht könnten Sie mir entgegenkommenderweise eine entsprechende Sprühdose an meine deutsche Heimatadresse zukommen lassen. Mit freundlichen Grüßen, Klaus
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Qadave Qadave
Need 3-4 People to Set This Up.
Bruin 3.6x3.6 m
We live full time in our RV and love having an "outdoor" space to go into no matter what the weather. Putting up is a bear! Taking down is a breeze. In order to push up the dome ceiling, we need 3-4 people. 2-3 to hold down the walls while someone strong struggles to push up the ceiling. IT DOES NOT WORK LIKE THE VIDEOS WITH 1 PERSON. Other than the difficult set-up, everything else is easy to do. The carrying bag makes it easy to store in the RV bay, and is easy to put back in the bag after use. I would recommend this gazebo more if you could set it up as they show in the videos. Just remember you need multiple people to set this up.
0 mensen vonden dit nuttig
Tina Hitcher Tina Hitcher
12x12 gazebo
Bruin 3.6x3.6 m
My original 12x12 gazebo zipper malfunctioned. But I contacted vevor through their 24hr chat. I have nothing but good to say they have a quality product and stand behind it. So grateful for such a great experience
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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