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VEVOR ozongenerator 60000 mg/u, industrieel ozonapparaat met 15 seconden startvertraging, waterozonering en afstandsbediening, ozonator voor max. 450 m², ozonluchtreiniger voor geuren in auto's, hotels en appartementen

Klantbeoordelingen voor VEVOR ozongenerator 60000 mg/u, industrieel ozonapparaat met 15 seconden startvertraging, waterozonering en afstandsbediening, ozonator voor max. 450 m², ozonluchtreiniger voor geuren in auto's, hotels en appartementen

60000 mg/h Afstandsbediening en touchscreen

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Terrance DuBose Terrance DuBose
Absolutely no customer service
Hasn't worked at all no lights no noise.Tried chat email vevor has no phone system.This company is a nightmare to communicate with.Like non existent. Nothing like being ghosted to the 3rd degree after vevor recieves payment.I would rather pay 50% more or go without if I had to buy from vevor.Beware
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Kevinstockman Kevinstockman
Mr
They dont say nothing about room must be empty of pets,people,for hours.i have a small house less that 1000 sq ft.i cant arange that in my house leaving it useless to me.Good news they let me keep the product for free.but I cant use it.
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Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Roberta Roberta
No information
Item is useless for my needs. It was not made clear that people could not be in the room when item is being used.
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Frank Peters Frank Peters
Waardeloos apparaat
36000 mg/h
Doet helemaal niet wat t beloofd
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Antwoord van de klantenservice: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
I-demand-decent-quality I-demand-decent-quality
Received the first unit with defect power swithc, got replacement after lots of mails and waiting - same fault!
12000 mg/h
I can not recommend Vevor. They take ages to respond to support tickets, their first answer is a standard "you must have been using the product incorrectly" not even bothering to read what you write. When you then repeat your first message they will start responding to the actual message. All of this takes time and effort. I spesifically asked for them to only supply me with a new unit if they could have it checked for faults first. Did not expect them to be able to do this so I was firstly positively surprised when they told me they had sent a second unit. Upon receiving it I realized that it was faulty as well. The problem is inside the On/off switch. Bypassing it by opening the unit I had the Ozone generator working. And Vevor keeps sending out faulty units only to make people angry with their really bad customer service. AVOID! The second problem is that Vevor sent the replacement unit as a regular shipment with a value of the full product price+shipment. This had me paying VAT+handling once again, adding more than 50% to the product price. And third - Vevor has not realized that their European warehouse is actually operating in the EU. They do not supply VOEC support. Really anoying in Norway.
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Antwoord van de klantenservice: Thank you for your patience. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Suzanne Suzanne
Didn’t help cigarette smoke odor
Waste of money for my situation. Did nothing to remove prior tenant’s cigarette smoke odor in my 388 sf. cottage.
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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