Klantbeoordelingen voor VEVOR ozongenerator 60000 mg/u, industrieel ozonapparaat met 15 seconden startvertraging, waterozonering en afstandsbediening, ozonator voor max. 450 m², ozonluchtreiniger voor geuren in auto's, hotels en appartementen

After 45 minutes of using the machinery is not producine ozone anymore , only the fan is working now, i do not reccomand.

I bought an ozone generator and received it back in January 2026. Shipping was fast. The item itself worked very well - one time. It´s not even 6 months old and not working anymore. The fan is running but ozone is not produced. Proposal from Vevor is a discount of 4,50€. I don´t even know what to say. Their "customerservice" is a joke. They send several mails with different requests in order to slow down everything and probably hope you give up. I informed them that I will of course not accept a discount. I want a new item that is working and asked for a return label to send the defective item back. Now I´m not getting a respond anymore. So this was my first and last purchase with the chinese company Vevor. Yes, they have some cool products and the prices are good. But pray, that the item will last, because there is NO guarantee (despite their guidelines) and NO service towards the customers. They have your money and don´t give a damn about you.

Purtroppo usato poco poiché dopo 3 utilizzi non produce più ozono.

Doet helemaal niet wat t beloofd

I can not recommend Vevor. They take ages to respond to support tickets, their first answer is a standard "you must have been using the product incorrectly" not even bothering to read what you write. When you then repeat your first message they will start responding to the actual message. All of this takes time and effort. I spesifically asked for them to only supply me with a new unit if they could have it checked for faults first. Did not expect them to be able to do this so I was firstly positively surprised when they told me they had sent a second unit. Upon receiving it I realized that it was faulty as well. The problem is inside the On/off switch. Bypassing it by opening the unit I had the Ozone generator working. And Vevor keeps sending out faulty units only to make people angry with their really bad customer service. AVOID! The second problem is that Vevor sent the replacement unit as a regular shipment with a value of the full product price+shipment. This had me paying VAT+handling once again, adding more than 50% to the product price. And third - Vevor has not realized that their European warehouse is actually operating in the EU. They do not supply VOEC support. Really anoying in Norway.