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VEVOR Opvouwbare Rollator voor Senioren, Lichtgewicht Aluminium Rollator met Zitting en Verstelbare Handgreep, 4-Wiel Looprek voor Buiten met Opbergtas, Draagvermogen 136 kg, Zwart

Klantbeoordelingen voor VEVOR Opvouwbare Rollator voor Senioren, Lichtgewicht Aluminium Rollator met Zitting en Verstelbare Handgreep, 4-Wiel Looprek voor Buiten met Opbergtas, Draagvermogen 136 kg, Zwart

Zwart

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matches61 matches61
Schnelle Lieferung allerdings fehlt die abgebildete Tache am Rollator
rood
Schnelle Lieferung allerdings fehlt die abgebildete Tache am Rollator 3 Schnelle Lieferung allerdings fehlt die abgebildete Tache am Rollator 3 Schnelle Lieferung allerdings fehlt die abgebildete Tache am Rollator 3
Vielen dank fürsie schnelle Lieferung allerdings fehlt die Tasche am Rollator deshalb gebe ich nur 3 Sterne 🌟 sollten sie mir diese allerdings nach. senden werde ich den Rollator mit 5 Sterne 🌟 . MfG.Matthias Schultis 67390 Marckolsheim, 1 Impasse du Schlittfeld
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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Brian Guillotte Brian Guillotte
Mr
Zwart
Screws keep getting loose and sometimes the nut fall off. I lost three of them and replaced them with some I had at home. I am disappointed with this product.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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he*** he***
piss poor and dangerous behaviors
Blauw
The device was delivered with the brakes not functioning properly, I as a 64-year-old disabled man fell due to the lack of professionalism at the Warehouse. This device by nature is for mobility for disabled folks. But yet the shipper failed to ensure the only safety device the walker has its brakes would function before shipping. They failed. I fell and have injured myself I've requested a replacement that is verified to be functional from Vevor. We will see if they have any amount of curtesy and take responsibility for their failure and frankly unforgivable behavior. And I've tried and tried to upload a video for you but ummm the site won't let it upload
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[Ticket Number 1794088323028], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
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me*** me***
Poor customer service
Blauw
Beware of customer (dis)service. This rollator lost 2 screws and collapased while my 92 year old mother was using it. I requested return, repair,replacement information. 12 days and 10 automated emails later, still no resolution. My Mom liked the walker and would have bought another, if not for the customer (dis)service.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vertaald uit Engels
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Grampdad Grampdad
old man
Zwart
the right wheel shimmies violently. I have to stop walking to get it to stop. Tried to tighten the screws above the pivot point but the screw head stripped.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
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Rusty Rusty
Owner
rood
We really like the walker. The design makes it a lot easier to use in the yard or on our walks, the wheels go over the terrain better, it folds up and loads in vehicle easy and takes up less room.... However within the first week 2 screws fell out of seat area and a part from a wheel brake fell off...
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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Gary Gary
Mr.
rood
Rollator works great in tight places, turns on a dime and seat is helpful when too tired to walk. Only negative is the brakes broke right away. Plastic brake levers are not a reasonable material to make brake levers out of.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Vertaald uit Engels
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RC RC
Princiiple Engineer
Zwart
The brake cables became detached from the handles, a poor engineering design!
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Dorien Dorien
Rollator lichtgewicht
Blauw
De rollator voldoet aan de specs die ik zocht, qua gewicht, breedte, hoogte, en wielmaat. In het gebruik lopen alle bouten en boutjes los, die moet je dus zelf weer terugplaatsen, nu met loctite. En het zitgedeelte pakt maar minimaal, dus tijdens het lopen tordeert het hele apparaat. Ik zou hem dus nooit adviseren, als je niet zelf heel handig bent met repareren en verbeteren
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
Andrew Andrew
Farrell
Zwart
This is a a terrible item The brake cables snapped after a month. The whole rollator collapsed as screws fell out fortunately it was noted prior to usage
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel

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