Klantbeoordelingen voor VEVOR Elektrische rolstoel voor senioren, capaciteit 120 kg, breedte 444,50 mm, opvouwbare elektrische rolstoel met motor, bereik tot 20 km, elektrische rolstoel voor alle terreinen, verstelbare rugleuning

I got this wheelchair for my grandpa, however there are issues 1. The comfort is lacking for him. he's a larger person and finds the top bar uncomfortable and digs into the top of his back, even with the pad on it. also, the headrest is in a strange spot causing it to be too far back and useless. his posture is not great, but even for me, with excellent posture, i still find the headrest to be too far back. 2. he finds the power to be lacking. it's usable but going over bumps and small ledges around where he lives can feel unconfident. however, i do think this can still be a good wheelchair for someone who fits it well

Arrived 2 days ago. Complete piece of junk. Cheap materials, no instructions for the several bags of nuts, bolts, washers and brackets. No brakes were with the chair, and the customer service is an absolute joke. Trying to return this thing! That seems to be a challenge as well!

Sorry, to say this wheelchair didn't work with a fully charged battery we'll not engage to move.

The quality of the electric chair is good but the customer service isn't good. This wheelchair was advertised that the controls could be setup on either side. It came setup for the right hand. We needed it for the left hand. The bracket for the control was not universal to be used the same on either side. The setup on the left was not possible to be configured the same using that same bracket. Customer was no help. I contacted them twice and they did not address my problem and considered it solved when they did nothing. I ended up doing my own modification to solve the problem. Do not order this chair if want to control it from the left side. I hope nothing goes wrong with this chair as I suspect I will receive no help from their customer service

Will not turn left or right without going forward. Not good in tight spaces. I do not like the voice directions. "Reverse,use caution", "welcome to your wheel chair"etc. Is there any ay to disconnect this ? Is there a replacement control panel without this feature? Thanks Mar

Customer service is terrible. Chair is broken paid for extended warranty been a wk and no one has gotten back to me after being told 1-2 business days. My mother is at therapy retreat and im having to rent a chair for 90 a day.. i

It works, but its very loud the battery/motor when using. How to make turns and very uncomfortable on my body. I wish I had the time to shop around more but I lost my legs and need some thing asap.

Hello, In regards to your request for a product review of the "All Terrain Wheelchair" . I have had thus unit for about 3 weeks now and it seems to be of sturdy construction, after the initial battery charge up. I was excited to have an all terrain unit that would get me from my house to my shop, I lost my right leg above the knee last July and spent considerable time in the hospital. As I said I was excited to try my new wheelchair, for the first few days it seemed the unit operated properly but as time went on and the chair received more use, I found it somewhat lacking in power to overcome small obstacles. The unit hesitates and labors to move up slight slope grades. As advertised the chair would travel some 13 km on a full charge, I have found that may have been a bit of an exaggerated claim. The battery seems to discharge rather quickly and seems to require a considerable amount of time to recharge the battery. It concerns me that the battery charge seems not to be sufficient to allow any extended use especially for 13 km, one fears being stranded far from home. I seem to be concerned about it's capabilities and find it spends most of it time parked. I believe it best to sell this unit in the near future. Thank you Garry Huppe

I bought this for my husband with hemiplegia. Seemed like a nice product and I’ve purchased multiple, non-mechanical items from Vevor (threshold ramps, shower wheelchair, commode and an awesome telescoping ladder). The electric wheelchair never worked. It would charge for 8 hours and then when unplugged, beeped incessantly to indicate a failure. The User Manual and Troubleshooting directions were written by a non-English speaker and hence were useless. I submitted three tickets to customer service but only got delayed and patronizing responses instead of assistance . I tried calling the customer service number (13 times during their time zone business hours) but every time, after waiting two minutes and 18 seconds, the recording said, “No agents are available. Call back later” and hung up. I’ve initiated a charge-back and will be reporting them to the Attorney General’s Office for fraud. The last population of people who need this nonsense are the disabled and their caregivers.

The Wheelchair battery caught fire while being charged. How do I file a complaint and get a refund? 2 Units were both burnt beyond salvage.