Klantbeoordelingen voor VEVOR Opblaasbaar drijvend dok, 1,82 x 1,52 m dokplatform, antislip waterdrijvend dokmat met draagbare draagtas en afneembare ladder, drijvend platform-eilandvlot voor zwembad, strand, zee
1,82 x 1,52 m
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Extremely Disappointed Inflatiable Dock
Oranje 2,6 m
1 Star – Defective Product and Terrible Customer Service
I purchased an inflatable floating dock from VEVOR, and it arrived with a manufacturing defect. One of the seams was not properly sealed, causing the dock to leak air immediately. I provided clear video evidence showing a continuous stream of air bubbles escaping from the faulty seam while the dock was submerged in water.
Instead of replacing the defective product or issuing a refund, VEVOR has dragged the process out for more than two weeks. They repeatedly ask for more information or send generic messages, including links to repair videos, despite this being a manufacturing defect that cannot reasonably be repaired by the customer.
The most disappointing part has been the customer service. Rather than standing behind their product, they appear to delay the process and avoid taking responsibility for a defective item.
If you’re considering buying an inflatable product from VEVOR, be aware that if you receive a faulty item, you may face a lengthy and frustrating warranty process instead of a straightforward replacement or refund.
I would not purchase from VEVOR again based on this experience.
1 mensen vonden dit nuttig
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Dock1234 Dock Disappointment
4,57 x 1,82 m
The idea is a good one, but the dock arrived with a small hole in it. I did not realize there was a hole until I bought a pump to inflate it, put it in the water, and saw bubbles. Upon inspection there was in fact a very small pinhole next to a seam. I have been trying to contact customer service FOR THREE WEEKS. They automatically close the ticket but never contact me other than the AI email saying my ticket will automatically be closed. This is the worst customer service I have ever experienced.
1 mensen vonden dit nuttig
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Julien Plate-forme
3,04 x 3,04 m
Malheureusement gonflée et trouée!
0 mensen vonden dit nuttig
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Antonio Pessimo acquisto
2,13 x 2,13 m
Pessimo acquisto, pagato ad un prezzo molto più alto, rispetto a prodotti in commercio, simili ma con rifiniture e colorí più seri.
0 mensen vonden dit nuttig
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Michael Smith Mr.
4,57 x 1,82 m
Float received with a small leak. I have used the float one time and had to add air after 3 hours of use.
1 mensen vonden dit nuttig
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Ian You get what you pay for
2,13 x 2,13 m
Price is better than other comparable docks but quality isn’t great.
Three leaks along the seam right out of the box. Took over a week for the warranty dept to tell me to fix it myself.
Won’t buy this brand again.
0 mensen vonden dit nuttig
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