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VEVOR 170 g/m² Onkruiddoek Tuinvlies Tegen Onkruid 4 x 18,3 m Onkruidfolie Gemaakt van PP Waterdoorlatend Scheurvast Corrosiewerend Onkruidvlies 850/950N Treksterkte Onkruidwerend Gronddoek

Klantbeoordelingen voor VEVOR 170 g/m² Onkruiddoek Tuinvlies Tegen Onkruid 4 x 18,3 m Onkruidfolie Gemaakt van PP Waterdoorlatend Scheurvast Corrosiewerend Onkruidvlies 850/950N Treksterkte Onkruidwerend Gronddoek

170 g/m² 4 x 18,3 m
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Gebaseerd op 1240 beoordelingen
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Chris Chris
Mr.
170 g/m² 4 x 18,3 m
Honestly the product is great but the customer service here is insanely poor! I had a malfunction with a part of the product once and I was back and forth with customer service for over a month! All I wanted to do was return the item, simple, but they made it so difficult its still not resolved, they wanted to offer me a $20 gift card for a $150+ purchase, I said no politely, they continued to play games and its still not resolved over a month later. Its insane, rarely have I dealt with a company with such low service.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has created. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will assist promptly. Thank you for your patience.
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David David
Purchaser
170 g/m² 4 x 32,9 m
Purchaser 1
I never received my order, but Vevor shows it delivered. When I tracked it with tracking number that Vevor send me, it shows never been delivered and waiting for shipping (Vevor) to send it. It's a total scam. I am not happy with Vevor@
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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William B. Harris William B. Harris
Homeowner
102 g/m² 1,8 x 91,4 m
Homeowner 1
Whatever the blue material is that was used to seal the seams all deteriorated. All seems on this six foot wide fabric has open holes for grass to grow in. Bought a different 3 ft wide fole that hade a 'felt like' backing that didn't do this. VERY unhappy with this particular material.
5 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Todd Spain Todd Spain
Mr
108 g/m² 0,9 x 30,5 m
don't get it weeds love to grow threw it. super thin
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize that the product did not meet your expectations and for the inconvenience you experienced. We have created a support ticket regarding your concerns, and our customer support team will be reaching out to you via email shortly. They will work with you to address the issue and keep you updated until it is resolved. Please keep an eye on your inbox, including your spam or junk folder if necessary.
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JIMMY JIMMY
MR
170 g/m² 1,5 x 76,2 m
Erreur de livraison, j'ai contacté le SAV pour l'échange, mais rien ne se passe. Insatisfait
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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OGER OGER
Mécontent
108 g/m² 0,9 x 91,4 m
J'ai acheté cette toile de paillage anti mauvaises herbes par le biais de Vevor pour une fois je suis extrêmement déçu du produit vendu... il s' effiloche, n'est pas efficace, de basse qualité... Je suis franchement mécontent , alors que Vevor est une marque extraordinairement réputée....
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tim Caffrey Tim Caffrey
Received 2 months later
108 g/m² 1,2 x 91,4 m
Ordered this product 2 months ago and just received today. That is really ridiculous. Vievor acts like everything is so good for their company isn't they are not
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Dustin Emerick Dustin Emerick
Customer
170 g/m² 4 x 32,9 m
Never received product Reached out but no answer yet
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Eric Nickless Eric Nickless
Not what I expected from Vevor
108 g/m² 1,2 x 91,4 m
I have purchased the weed barrier fabric in the past with good results. My last purchase of weed barrier had wholes and patches throughout the roll. I contacted customer service and was asked to send my pictures to a "Swiss picture upload" that didn't work. I recieved several emails asking if the problem was resolved and i repeatedly explained the issue was not resolved. They closed the issue as resolved when it was not.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Sean Sean
N/A
108 g/m² 1,8 x 30,5 m
Garbage, frays, strands get wrapped around plants, ended up throwing in trash
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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