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VEVOR Onderbouw ijsblokjesmachine IJsblokjesmachine 36 kg/dag Onderbouw ijsblokjesmachine met omkeerbare roestvrijstalen deur, ijsblokjesmachine voor commerciële privékeukens, elektrische afvoer

Klantbeoordelingen voor VEVOR Onderbouw ijsblokjesmachine IJsblokjesmachine 36 kg/dag Onderbouw ijsblokjesmachine met omkeerbare roestvrijstalen deur, ijsblokjesmachine voor commerciële privékeukens, elektrische afvoer

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Joseph Joseph Joseph Joseph
Dead on arrival
While the machine made ice, the cooler area would not cool below 78 degrees. I am trying to return this ice machine
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mark Mark
Owner
Broke after 5 months
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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azlodaniel azlodaniel
Would not recomend
I had the unit installed, and it produced ice for only 24 hours. While I was cleaning in the kitchen, I suddenly noticed a burning smell. I quickly realized it was coming from the ice maker, which had also stopped working. I reached out to support and immediately received an automated response instructing me to "cease using the product immediately and dispose of it properly." Then, they asked for pictures of the actual burning—seriously? I have been going back and forth with their support team, but the issue remains unresolved. I absolutely would not recommend buying this unit, or really anything from them, if you value reliable customer support. It looks like I'm now forced to absorb the total cost of this defective ice maker. Lesson learned. Zero stars if I could give them that!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel

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