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VEVOR Onderbouw-ijsmachine, 36 kg/dag, ingebouwde ijsmachine met afvoerpomp, omkeerbare deur, roestvrij staal, vrijstaande ijsmachine met ijsverspreider voor commerciële thuiskeukens

Klantbeoordelingen voor VEVOR Onderbouw-ijsmachine, 36 kg/dag, ingebouwde ijsmachine met afvoerpomp, omkeerbare deur, roestvrij staal, vrijstaande ijsmachine met ijsverspreider voor commerciële thuiskeukens

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Sandra J Sandra J
Homeowner
This ice maker works perfectly but it is LOUD! I would not buy again. We can hear it from other rooms of the house. It drains well. We always have ice but it is loud. I can’t say it enough how loud it is.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Razdan Rishi Razdan Rishi
Ice maker
Inexpensive ice maker. Seems pretty durable. For some reason, the ice melts very very quickly. Also, there is not good cutting function so a lot of the time, the ice stays in one big chunk until it melts in the bin.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Thomas Baltrusaitis Thomas Baltrusaitis
CEO
Great machine which makes a lot of good quality ice. However, there is no drain pump system included with the initial purchase. Gravity drain only. Will not do under your kitchen counter unless you can plumb or add a drain system.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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PaverJohn PaverJohn
Disappointed
So far, I am highly disappointed. I buy Vevor products a lot, everything from tie-down straps to a two post auto lift. This ice maker leaked from the beginning. Customer service is only buy email. I am now two weeks in and no resolution. This may be my last Vevor product.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Ronnie Trossbach Ronnie Trossbach
Owner
Worst customer service ever we purchased a $780 ice machine. It stopped working after three weeks. I have been trying to get this issue resolved for the last six weeks and have received no help from this company at all. Do not recommend purchasing from them. We will never purchase from them again.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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K. Cap K. Cap
11 months and broken
We received this ice maker June 13, 2025. On May 1st, 2026 the ice bucket was full of melted ice and the unit was no longer holding freezing temperatures. We turned it off and let it completely thaw for 48 hours. We turned the unit on and it made one more rotation of very small cubes of ice and has not produced anymore ice. The unit gets up to freezing temperatures and stays there, but no ice is made. On May 10th, 2026 we replaced the water filter in hopes that would fix the issue, thinking it had a clog or something. We checked the line and it flowed freely, so no clogs. It still doesn't produce any ice even though the unit is freezing. We are currently buying ice to put in our $600 plus ice bucket, as that is all it is good for now. It has barely been 11 months and the ice maker is broken. We bought this because we have a Samsung refrigerator and they are notorious for ice maker failure. After replacing 4 ice makers in it over the course of 3 years, we broke down and bought this unit. And now the same thing with this unit. What is the deal with ice makers not even lasting a year!?
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Matt Matt
Owner
Unit stopped working already. The lights stopped working inside months ago. Sent a notice to the seller. No response or resolution to fix it. Now the who unit just blew up. Not worth tge investment. Hopefully someone from vevor will help me get a replacement.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Roger Scribner Roger Scribner
Mr.
The unit is so loud I had to stop using it. It is an office type setting. People with offices within 50 feet of the ice machine had to shut their office doors to be able to to do their work. The ice was great but if I can’t even leave it plugged in then it is basically useless to me. I paid over $1300 and can not even use it to enjoy a cold drink. I definitely would not rectthis to anyone.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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SW SW
Ms.
Hard to say as we can not use it due to it not having a proper way to drain the water. Contacted support and I have to buy a drain pump but they do not have them in.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Joseph Joseph Joseph Joseph
Dead on arrival
While the machine made ice, the cooler area would not cool below 78 degrees. I am trying to return this ice machine
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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