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VEVOR slanghaspel 20m x 12mm slangoproller, 180° draaibaar, wandmontage, slanghaspel met oprolstopper en muurbeugel, waterslanghaspel, tuinslang voor besproeien, autowassen en schoonmaken

Klantbeoordelingen voor VEVOR slanghaspel 20m x 12mm slangoproller, 180° draaibaar, wandmontage, slanghaspel met oprolstopper en muurbeugel, waterslanghaspel, tuinslang voor besproeien, autowassen en schoonmaken

20 m
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klanten-reviews

4 Uit 5
Gebaseerd op 3550 beoordelingen
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Don Johnston Don Johnston
Mr
I bought the hose reel worked great for a few months then quit rolling up.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
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Roberta Havens Roberta Havens
Home Owner
Arrived broken! Packaging was not damaged . It was a factory defect. I bought the warranty and sent photos to them via email. Customer Service is the worst!!!! I have messaged them asking for a phone # to speak with someone to help me. I still have yet to get any answers and I would like to have my money back!!!!!!!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Randy Averette Randy Averette
Mr.
The retractable hose stopped retracting after a few uses. I am totally disappointed in this item. I won't be buying from you in the future unless you make this right.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jim Green Jim Green
Vevor is Doomed
Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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David Schultz David Schultz
DO NOT BUY
Retractable holes worked for one day before it started giving me problems. Contacted customer service, which was by far the worst customer service I’ve ever experienced. I sent them video after video with no response. Finally, they offered me some money back, but even with the money they gave me back. It’s not worth having a garden hose that doesn’t retract.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mike Mike
Purchaser
I liked this the first couple of times I used it. Then after washing the car I tried to retract the hose and I heard the spring inside slip and spin. The hose will not retract any further.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Steve Walcott Steve Walcott
Owner
Came damaged! Both the Inlet and the outlet hoses are kinked! I tried several times to contact the customer support team! But it would not let me send it! Here again it will not let me upload any pictures!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
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Robert Tonello Robert Tonello
Purchaser
Noisy retract. Poor build. Doesn't hang on wall nicely. Doesn't gold 9p degrees to wall like other I have purchased. Full regret. Customer service wouldn't give full refund on the item. Had to settle for partial refund.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Robert Tonello Robert Tonello
Purchaser
Poor quality. Noisy. Hangs off wall and doesn't fold to wall 90 degrees.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Kenneth Bishop Kenneth Bishop
Ex customer
Never received the order.I will never purchase from Vevor again. Vevor is a scam company.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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