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VEVOR slanghaspel 20m x 12mm slangoproller, 180° draaibaar, wandmontage, slanghaspel met oprolstopper en muurbeugel, waterslanghaspel, tuinslang voor besproeien, autowassen en schoonmaken

Klantbeoordelingen voor VEVOR slanghaspel 20m x 12mm slangoproller, 180° draaibaar, wandmontage, slanghaspel met oprolstopper en muurbeugel, waterslanghaspel, tuinslang voor besproeien, autowassen en schoonmaken

20 m

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Customer Customer
Poor quality nozzle, broken hose, no customer support.
Poor quality nozzle, broken hose, no customer support. 1
The included nozzle is very cheaply made and leaks. Upon attempting to remove it to use another nozzle, I found that the hose end spins in place, rather than un-threading from the nozzle. I'm now left with a leaky nozzle stuck on the hose, and customer support has not responded after nearly 1 week and multiple follow-ups. Would not recommend this product.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Joe Joe
Didn't receive 2 of my package
Didn't  receive 2 of my package  1
Still have not heard nothing from them
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the responses on TikTok for updates.
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Aida Aida
Vino roto
40 meter
Vino roto 1
Tras colocarlo vimos que estaba rajado de arriba abajo
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Omar Omar
Bought April 2026
Bought April 2026 1
I bought two of this hose reel. One last year and another in April 2026. The new one started to show signs of wear. I have used it less than 10 times. Not happy with the quality. It’s not durable.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Flower Grower Flower Grower
Hose burst after less than a month
Hose burst after less than a month 1
I got this unit, and it worked nicely for just one month. Then the hose burst, spraying water everywhere inside the unit and rendering it unusable. Very disappointing! I reported this to VEVOR and was told by their helpline that I would get a detailed response in 48 hours. That was four days ago, and still no response, which is equally disappointing!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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John S. John S.
Hose Reel
Hose Reel  1
Female hose attachment broke upon installation. Working with vevor to fix issue. Will update based on outcome.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Michael Irwin Michael Irwin
Don't waste your money or time
Don't waste your money or time  1
Don't waste your money, the spring pops off and won't retract back, used less than 20 times and no way to fix it yourself
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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LJW LJW
No pressure!
Received this as a Christmas gift and installed it this week after our driveway was completed. Very disappointing as there isn't any pressure. Pressure at the faucet is strong, but the hose pressure is terrible.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marshall Marshall
Mostly OK. Slow retraction is so slow it stop
The hose and reel seem like good quality. The extra handle works well. I have a competitors reel for my backyard and I must say the retraction on this is painful. I understand having a slow retraction so the hose and handle don’t slam into anything, but I have to guide the hose back by hand otherwise the retraction stops completely. I looked at the instructions and insured that the water was turned off and open on the end so less water is in the reel. Doesn’t make a difference. Still a very slow retraction where I have to guide it back.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joseph Gallagher Joseph Gallagher
Mr
35m
Worked great for a while then tension got very weak and then the spring broke, so no way of recoiling the hose.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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