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VEVOR slanghaspel 20m x 12mm slangoproller, 180° draaibaar, wandmontage, slanghaspel met oprolstopper en muurbeugel, waterslanghaspel, tuinslang voor besproeien, autowassen en schoonmaken

Klantbeoordelingen voor VEVOR slanghaspel 20m x 12mm slangoproller, 180° draaibaar, wandmontage, slanghaspel met oprolstopper en muurbeugel, waterslanghaspel, tuinslang voor besproeien, autowassen en schoonmaken

20 m

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Austin Semer Austin Semer
Yard-doctor
The 130ft 1/2 is ok to water plants but it has no where near the pressure or volume of my standard 1/2 garden hose from menards. I wish I would have got the 5/8 130 ft. It wasn't available at the time. VEVOR Customer Service offered to refund me 65 bucks or return both 130ft 1/2 hose reals. Problem is I already used one and don't have the box. I just wanted to return the one in a box and get the 5/8 130ft real. But that's not a option lol!!!
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Antwoord van de klantenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Hank Hank
minimally fucntional and poor responsiveness from customer "sipport"
Two of the three retractable reels purchased work inconsistently at best. Lots of coaxing to make it retract the hose. One will not do it with the hose filled with water, the other barely retracts fully when empty. Customer service slow, and pretty much unavailable.
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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DS DS
Disappointed Husband
I purchased a 100ft model for my backyard for my wife to use to water her flowers. It was the new styl with the black hose. She loved it so I purchased this 65ft for the front yard. This one is the old style with a gray hose. She hates it. My wife is a smaller, older woman and she has problems pulling this one out and getting it to lock. It’s 3 times harder to pull out. I reached out to Vevor tech support and explained the situation and told them I wanted to return this for the new style and I would pay the difference in price. I was told that they sent me the one I ordered and they would not work with me. After 10 emails back and forth and getting the run around. I’m done with Vevor If you order a hose reel from Vevor make sure it is the new style with the black hose. This one works great the gray hose one sucks. Hope this helps someone.
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Doug Anderson Doug Anderson
Owner
The hose is very hard to pull out and retract in
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Antwoord van de klantenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Jason ward Jason ward
Vevor hose reel
Works ok, leaks at the handle
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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marcel Desruisseaux marcel Desruisseaux
M
It doesn’t retract very good, the last 10 feet has to be pushed in. Not impressed.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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James Cousino James Cousino
Vevor issues
My vevor retractable hose has issues. The hose does not stop when pulling it out to a certain length. It retracts without stopping. I have to maintain a constant pull on it to keep it from retracting.
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Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Patrick Richer Patrick Richer
Mr
L’enrouleur s’enroule très mal. Il coince très souvent. Par contre le boyau est de bonne qualité
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Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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David B David B
Very cheaply made. You get what you pay for
Everything internally is plastic. The belt inside looks like a zip tie. I've only had it about a month and i've used it a handful of times. It has jammed a couple times. For 75$ if it lasts 2-3 seasons, I would say it was worth it. I doubt it's going to last that long.
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Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Richard Richard
Owner
I am updating my review. Of the 4 I own, 2 have failed. They do not get used that much but the spring or retrack mechanism seemed to 'let go', when the hose was about 50% extended I heard a bump, bump, bump sound like a spring released. Now it only retracts about half way.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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