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VEVOR metalen opbergkast, garagekast met 4 deuren, 2 lades, 2 verstelbare planken, 1,8 m hoge kast met een draagvermogen van 81,5 kg, multifunctionele kast voor garage, kantoor, werkplaats, zwart

Klantbeoordelingen voor VEVOR metalen opbergkast, garagekast met 4 deuren, 2 lades, 2 verstelbare planken, 1,8 m hoge kast met een draagvermogen van 81,5 kg, multifunctionele kast voor garage, kantoor, werkplaats, zwart

Middenlade Vast

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donald donald
Damaged panels
Middenlade Vast
We bought 4 cabinets online, 2 for in the house and 2 for garage. Opened first couple boxes and lots of the panels were scuffed and scratched. Had to figure out which panels would show on outside and had to go through all 4 boxes to get minimally damaged panels for the 2 cabinets inside the house. One box was dropped on its corner, it was taped up and everything on that corner of the box was severely damaged. We were in a severe time crunch, and I was able to make everything work, so I didn’t call in to complain. But do expect panels to be scratched/dented.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464169318627328] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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fenman fenman
Bent and unusable
Middenlade Vast
The package came slightly damaged, but when I unpacked it all the long metal pieces were bent and unusable. Returning the package was a royal pain as its heavy and not easy to repack. The packaging was unsatisfactory for such a heavy item, and clearly there is nothing solid in the box other than cardboard and styrofoam. Vevor needs to rethink packaging for such heavy items that are easily dropped or torqued in transit. The refund process took a while, more than a week after they received the package. I would not consider buying anything like this again from Vevor.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Mike
Horrible customer Service
Middenlade Vast
I received the product with one broken door and one door that was too big, I'm thinking it was for a different style of cabinet. I have bought so many good things from Vevor that are great quality, I thought it would be no problem get replacement doors. I was wrong. This has been the worst customer service experience ever. For several weeks now I have been chatting with customer service, sending tickets and pictures. They keep saying they have emailed me or will have someone email me again. I've provided pictures now 4 times. I didn't want to leave a bad review, but after several weeks of being blown off, I feel like I had no choice. I have a cabinet sitting in my garage that I can't do anything with until I get the correct doors. I feel stuck as I already built it. So I decided to order the rest of my cabinets from Home Depot. I'm so disappointed.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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