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VEVOR metalen opbergkast, garagekast met 2 deuren, 2 lades, 2 verstelbare planken en gereedschapsbord, 1,8 m hoge kast, 81,5 kg draagvermogen, multifunctionele kast voor garage, kantoor, werkplaats, zwart

Klantbeoordelingen voor VEVOR metalen opbergkast, garagekast met 2 deuren, 2 lades, 2 verstelbare planken en gereedschapsbord, 1,8 m hoge kast, 81,5 kg draagvermogen, multifunctionele kast voor garage, kantoor, werkplaats, zwart

Binnenlade Vast

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fenman fenman
Bent and unusable
Middenlade Vast
The package came slightly damaged, but when I unpacked it all the long metal pieces were bent and unusable. Returning the package was a royal pain as its heavy and not easy to repack. The packaging was unsatisfactory for such a heavy item, and clearly there is nothing solid in the box other than cardboard and styrofoam. Vevor needs to rethink packaging for such heavy items that are easily dropped or torqued in transit. The refund process took a while, more than a week after they received the package. I would not consider buying anything like this again from Vevor.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jfroy87 jfroy87
Damaged
Middenlade Mobiel
Damaged 1 Damaged 1
Was damaged in the box. The pannels wee bent inside de box.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vertaald uit Frans
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Mike Mike
Horrible customer Service
Middenlade Vast
I received the product with one broken door and one door that was too big, I'm thinking it was for a different style of cabinet. I have bought so many good things from Vevor that are great quality, I thought it would be no problem get replacement doors. I was wrong. This has been the worst customer service experience ever. For several weeks now I have been chatting with customer service, sending tickets and pictures. They keep saying they have emailed me or will have someone email me again. I've provided pictures now 4 times. I didn't want to leave a bad review, but after several weeks of being blown off, I feel like I had no choice. I have a cabinet sitting in my garage that I can't do anything with until I get the correct doors. I feel stuck as I already built it. So I decided to order the rest of my cabinets from Home Depot. I'm so disappointed.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Marty Eager Marty Eager
Owner
Middenlade Mobiel
Came in destroyed and still has not made it right
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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