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VEVOR Lucht Diesel Verwarmer 12V 5kw Lucht Diesel Verwarming Luchtverwarmers Standkachel Luchtdieselkachel met LCD-schakelaar en 1 luchtuitlaat

Klantbeoordelingen voor VEVOR Lucht Diesel Verwarmer 12V 5kw Lucht Diesel Verwarming Luchtverwarmers Standkachel Luchtdieselkachel met LCD-schakelaar en 1 luchtuitlaat

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klanten-reviews

4 Uit 5
Gebaseerd op 3539 beoordelingen
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3539 Beoordelingen
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Chris paulson Chris paulson
Mr
Verticaal type JA 8KW-Oranje
Bought this heater for a trip from Alaska to Idaho. Upon receiving the heater I was so excited for the upcoming trip. But every the I tried plugging the heater in, the fuse would blow instantly. Tried calling customer support only to find out that is not an option. If you want to talk to anybody, you have to send a text and wait 2-3 days for a response. Even the text back and forth is a joke. They’ll be texting you then just stop. I will never recommend this to anyone and will tell anyone who asks about my experience!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Vertaald uit Engels
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Troy Troy
Vevor heater
Verticaal type NEE 8KW-Oranje
Received broken
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vertaald uit Engels
Zie origineel
Chris Chris
Buyer
Verticaal type NEE 8KW-Oranje
bought this to use in the garage. Got it all set up, hooked up to a 12 volt car battery, and…. Doesn’t work. Contacted customer service. Apparently my issue was “forwarded” to a different team. It’s been a couple days now, and still haven’t heard a word. Don’t be like me and end up out of almost $100
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Vaughn David Vaughn
Broke 2nd firing it up
Verticaal type JA 8KW-Oranje
On just the second start up heater was running and started blowing white smoke I contacted customer service and they sent me a how to fix video which I tried and it did not fix it the heater still blowing white smoke and dumping the fuel into the intake hose and faults out on E-10 I just ordered another one to see if this new one will run a phone # to get ahold of customer service would be great
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Vertaald uit Engels
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Brad Brad
Fuel line next to exhaust.
NEE 8KW-Zwart
Fuel line is next to the exhaust which is not a good start. It’s wont start after trying everything. We think it just is a bad one
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
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Vertaald uit Engels
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Michael t Capitan Michael t Capitan
Contractor
Verticaal type JA 8KW-Oranje
I contacted Yousef from Vevor an has not responded yet an its been 2 months since I asked about the tray on the vevor heater still waiting for a response thanks Mike
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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Vertaald uit Engels
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Craig Beal Craig Beal
Owner
Verticaal type JA 8KW-Oranje
Didn't work out of the box. ( said blower motor) I have bought a few and only one didn't work no way to communicate with vevor so I'm out my money
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Oral J Polan Oral J Polan
Incomplete order, with no customer service at all
Horizontaal type JA 8KW-Oranje
I ordered 2 diesel heaters and received only 1 text customer service at Vevor and the shipping company and received no responce from either of them, very disappointed
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
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chris chris
bad diesel heater
JA 2KW-Oranje
It's very unreliable product. It just failed in 2 uses. Don't waste your money. what is worse is terrible replace or refund policy.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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Russell Cruson Russell Cruson
Won't run
JA 8KW-Oranje
Unit won't start shows 03 code. Tried to upload video to the after sales site, but it doesn't work any better than the heater.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
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Vertaald uit Engels
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