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VEVOR Lucht Diesel Verwarmer 12V 5kw Lucht Diesel Verwarming Luchtverwarmers Standkachel Luchtdieselkachel met LCD-schakelaar en 1 luchtuitlaat

Klantbeoordelingen voor VEVOR Lucht Diesel Verwarmer 12V 5kw Lucht Diesel Verwarming Luchtverwarmers Standkachel Luchtdieselkachel met LCD-schakelaar en 1 luchtuitlaat

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Edwin Edwin
Defective and waiting on my refund or replacement
Verticaal type JA 8KW-Oranje
Defective and waiting on my refund or replacement 1
Giving this a 1 star or zero star, received this unit set it up but dead, it wont start, did the manual pump to prime the unit nothing and then Fuel started coming out on the air filter tube. Now garage smells diesel fumes. Contacted Vevor but no respond yet as of now and its been 3 days. I have a few Vevor stuff that i bought and this one was the first bad one. Hopefully I get a replacement if not get my money back. Video Below https://youtube.com/shorts/_Drd-foNr-o?si=idogTwEWQNXRF2HS
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Vevor diesel heater Vevor diesel heater
Does not work
JA 8KW-Oranje
Does not work 1
I purchased a Vevor heater, but unfortunately it does not work. After turning it on, the heater shows an E-06 error code and does not start properly. I have checked the power supply, wiring, and fan, but the problem remains. Please advise how this issue can be resolved or let me know about repair, replacement, or refund options.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Thomas Thomas
Beat up
Verticaal type JA 8KW-Oranje
Beat up 1
Item arrived with the front handle pushed into the metal casing.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Shawn Shawn
8 kw heater
Verticaal type JA 8KW-Oranje
8 kw heater  1 8 kw heater  1
Heater came with a pinched fuel line used parts and the clamp on bottom fuel line was not even tight on line! When I contacted support they told me I had to wait one to two business days which it was on a Saturday plus we have a cold snap here 50 during day freezing at night so no heat in my shop after returning propane heater to use this but now I can’t!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Keenan Keenan
Mr.
Verticaal type NEE 8KW-Rood
Do not by Vevor products. They do not honor their return policy and products are defective.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Florencio Munoz Florencio Munoz
Mr
Horizontaal type JA 8KW-Oranje
This is another product that I will never recommend to purchase. It never worked from the beginning and they refused to replace it or give me mine money back. I was rob without a gun.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Arnel Rosario Arnel Rosario
Mr
Verticaal type JA 8KW-Oranje
Missing part (locking pin on the bottom of the heater) I wrote them a letter and send picture still didn’t send me the small locking pin, forget the locking pin i would buy from you guys anymore.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Robert Robert
Deception 12 volt/24 diesel heater
Verticaal type JA 8KW-Oranje
Received the heater very quickly hooked it up immediately added 12.8 volts added diesel fuel fired it up ran 6 minutes shut down E5 or e6 overheating internal checked ventilation checked intake watched a whole bunch of videos all the settings were correct tried it again on 6 off 20 on 6 off 20 minutes tried tech support after videos no help they put you on standby it's been over a week now they're still trying to figure it out. I bought the extended warranty like a dumbass it's the end of the season here in Wisconsin but I wanted it for fall cuz they sell out so quickly and now I'm hating my decision shame on these people I have bought other stuff from them with no issues you can't even call the talk to him by to move this forward you got to hope that they're translating it into English and maybe they'll get back to you
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeffrey perkins Jeffrey perkins
Extremely unsatisfied
Verticaal type NEE 8KW-Rood
I had two units in total the first quit working after a month, they reimbursed my for it and I ordered a new one that was throwing code the moment I hooked it up and never worked. Absolutely DO NOT recomend
1 mensen vonden dit nuttig
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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JC JC
niet werkende kachel
NEE 8KW-Zwart
moest het elektronische moederbord vervanhen met een uit een oude kachel omdat de kachel niet aanging
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.

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