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VEVOR Lucht Diesel Verwarmer 12V 5kw Lucht Diesel Verwarming Luchtverwarmers Standkachel Luchtdieselkachel met LCD-schakelaar en 1 luchtuitlaat

Klantbeoordelingen voor VEVOR Lucht Diesel Verwarmer 12V 5kw Lucht Diesel Verwarming Luchtverwarmers Standkachel Luchtdieselkachel met LCD-schakelaar en 1 luchtuitlaat

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Kristen Kristen
Boat owner
JA 8KW-Oranje
I bought this diesel heater for my boat to keep it warm in the winter because one of my friends has one that he says works great. His is the portable suitcase kind and he just puts it out on the deck of his sailboat in the cockpit area but I purchased this one to permanently install. It works really well a lot better than the electric heat I had before but my one issue with it is the software settings that you cannot change on the thermostat mode. It will run continuously because it will turn itself down to a very low power level that's not enough to raise the temperature even when it's 6-7° below your set temperature. 6-7° is a lot on a heating system and the tolerances are actually even more than that. Vevor should would do a firmware update and change it to where it will actually go to a higher power level than one or two when it's six or seven degrees below your set temperature because it should increase in power level if you're below the set temperature and it's not increasing any. Even if they put a delay in that if the thermostat doesn't detect the temperature change in say 5 minutes it should increase the power level by one until a increase is detected at least. M9st h9.e thermostats now have a 1 degree tolerance when calling for heat. Older thermostats were 2 or 3 degrees. The body will notice small differences in temperature change. So far the thermostat has been useless and I have to manually control the unit all the time to keep a stable temperature on my boat.
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Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Don Phillips Don Phillips
Job
Verticaal type JA 8KW-Oranje
All of it
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Jim G Jim G
The Boss
Verticaal type JA 8KW-Oranje
The first one that arrived didn't work, wouldn't power up. It was a project to finally get a replacement. It took 2 weeks...finally. The 2nd one worked perfectly and performed better than expected. The reason it's not a 5 star is the aggravation factor of dealing with an email return, very poor process. Finally, the live chat worked, no customer service phone #.
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Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Inna Inna
Error codes
Verticaal type NEE 8KW-Rood
Ran great gor a month, and then of course after the 30 days it started giving me an E10 error and won't start! I'm devastated because it's 20° outside right now. And I feel like I wasted my money now. It worked fine for the first couple days.
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Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nate Nate
Disel heater
Verticaal type NEE 8KW-Rood
5th one purchased, good for about a year and fuel pumps go out. Makes more sense to just replace it when the fuel pump goes out as it's almost 1/2 the total price of just buying another unit
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Roger L Miller Roger L Miller
Me
Horizontaal type JA 8KW-Oranje
The unit arrived in a damaged box and dis not electrical plug. Also, I am a fairly handy guy so assembly was doable for me but those a little less handy may have issues with assembly as the package did not have assembly or use instructions or manuals. It seems like a fairly well built item but I cannot speak to that as I will now be using return policy and Vevor customer service.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Randy Christian Randy Christian
Its ok
Horizontaal type JA 8KW-Oranje
Im not impressed with it, my garage space is 28x24 and on a really cold day it takes a long time to bring the temp up warmer. It puts out really hot air, its just not enough to warm my garage as good as the ads say it does.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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DRAG DRAG
Serge
livraison très beaucoup trop longue et 2 commande toujours pas reçue
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous vous prions de bien vouloir accepter nos excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus de livraison. Nous vous remercions de votre retour, qui nous aide à améliorer nos services.
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Ed Ed
Mr
Verticaal type JA 8KW-Oranje
I would like to leave a detailed review on this heater but as it was never delivered, I never got to use it. I tracked it to the last hub before delivery and that's as far as it went. It sat there for two weeks and tracking eventually said something like " item cannot be found". So now I haven't got the heater or the money for purchase. I will say, I own several items from VEVOR and I've never had an issue before.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Diesel heater Diesel heater
Homeowner
Horizontaal type JA 8KW-Oranje
Received heater, everything seems good except didn’t get exhaust tube or muffler, what can be done?
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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