Klantbeoordelingen voor VEVOR Low-Profile Trolley Jack & 360° wielen, 2,5 ton hefvermogen, dubbele zuiger snelhefpomp, 95–475 mm hefhoogte, hydraulische krik voor compacte SUV's, geel + zwart

Se ha roto al segundo intento de levantar mi coche. No se si tendrá algo que ver con que el embalaje llego roto también.

My company bought 4 of these jacks as a test for fleet of vehicles. One jack showed up missing the bolt that secures the handle to the jack. I opened a support ticket and was asked for some info. I provided photos of the parts, jacks, manual etc that was requested as well as a description. I didn't hear anything after that until I received an email that stated the problem was solved and the ticket was closed. I was not solved or corrected. Two of the jacks broke in the first two weeks of use. The failure was the same on both jacks. One of the pistons on each failed and popped out rendering the jacks useless. I tried to open a support ticket twice, but I have not received any reply. I was able to remove the bolt that secures the handle on one of the failed jacks and install it the jack that was missing that bolt so I have a functional jack now. The fact that the bolt is removeable in the first place is a design flaw. The Harbor Freight version (and most others) does not come out. My company has 125 vehicles out in the field and each one has two floor jacks. The cars they are used on and normal Honda's, Toyota's etc, nothing too heavy. We have been buying the Harbor Freight aluminum floor jacks and the extended warranty for 15 years. They do fail occasionally (but no more often than any other brand) and its easy to return it for an exchange at a Harbor Freight store. Sometimes they are out of stock so we wanted to try the Vevor brand to have another vendor and we were very disappointed. Not only in the quality of the product but also in the failed customer service.