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VEVOR 13,39-inch lintzaag, 440-846 tpm, continu variabele lintzaag, 1100 W, 1,5 pk motor, 13-inch zaaghoogte, 109,45-inch zaagbladlengte, met stop en verstekgeleider, voor aluminium houtbewerking

Klantbeoordelingen voor VEVOR 13,39-inch lintzaag, 440-846 tpm, continu variabele lintzaag, 1100 W, 1,5 pk motor, 13-inch zaaghoogte, 109,45-inch zaagbladlengte, met stop en verstekgeleider, voor aluminium houtbewerking

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Lee Ballard Lee Ballard
Bandsaw review
The saw is fine but your company doesn't carry replacement parts or blades for it.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Kevin Kevin
Mr
Works as it should but damaged when opening base was bent. Needed rubber mallet to straighten
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Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ed Ed
User Manual Terrible
I entered a ticket for tech support. Still waiting for reply. No way to call. Glad I finally figured it out but user manual leaves a lot to be desired. It says there’s a quick release on back to reset blade which mine did not have at all even though part number on unit was exact number on manual. I had to disassemble the entire bracket to move the wheel down. The blade came off immediately upon machine start up so my first user experience was spending a couple hours trying to figure out how to reinstall. None of what I had to do was covered in the manual. Pictures in the manual were of low quality and essentially useless. It was riddled with grammatical and spelling errors and even conflicting information. For example it says turn blade tension wheel counter clockwise to both loosen and tighten blade. Once I got it running, it seems ok but I probably wouldn’t buy again due to poor experience. It would be a major hassle to ship this thing back and since I can’t talk to anyone, I doubt I could get a return number.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Bob12 Bob12
Owner
Saw was crated well delivered late by a week. Assembly was terrible. Parts are not marked and no instructions were included in the box. All bolts and nuts no marked or identified. Took many texts to support to get a booklet for assembly. Support was fast and tried to help. The saw seems to be good quality overall. Companies need to relied the first impression is in the assembly. For professional woodworkers bad assembly means a bad tool. The low rating is because the assembly was so bad .
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Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Gregg Edwards Gregg Edwards
Capable little machine
Was just what I needed for some craft projects. Could benefit from better blade guides however. Worked well for small projects..
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Antwoord van de klantenservice: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more help, check our online "Contact Us" page, located in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will assist quickly. We appreciate your understanding.
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Lonnie Young Lonnie Young
Mr.
Trying to find out anything about my shipping is like pulling teeth, hard to find out when I might get my 1000. Dollar saw.
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Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Jose López Díaz Jose López Díaz
Sierra
245 mm/160 mm
Hice una compra de una Sierra ,no aparece en el pedido ,ni seguimiento, y da la sensación de que está entregada. Ya no se que hacer
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Antwoord van de klantenservice: Le enviaremos una actualización sobre su problema por correo electrónico; tenga la amabilidad de revisar su bandeja de entrada para obtener más correspondencia.
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Patrick Patrick
Artisan
245 mm/160 mm
Scie à ruban VEVOR 370W 2 vitesses achetée il y a quelques mois : impossible de la régler, la coupe part invariablement de travers. Les volants d'entrainement de la lame ne sont pas réglés l'un par rapport à l'autre à la livraison, extrêmement difficile de le faire sans y ajouter quelques cales faites maison, seulement 4 roulements à billes pour régler la précision de la coupe au lieu de 6 sur une machine de ce type, les roulements à billes se déplacent lors de leur serrage car leurs axes sont usinés sans précision, l'un des roulements à billes ne peut pas tourner car il est gêné par une autre pièce, le plateau n'est pas plan et il faut faire avec...une conception et un usinage déplorable. Une vraie galère pour faire la moindre coupe qui part de travers dès les 5-10 premiers centimètres. Machine inutilisable !
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Antwoord van de klantenservice: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Gie Gie
zaagblad blijft naar rechts driften
340 mm/330 mm
Machnie is niet af te stellen. het zaagblad wijkt stees af naar rechts. de zijlagers kunnen niet naar voor verschoven worden onafhankelijk van de achterlager. hierdoor kan er geen afstelling volgens de regels van de kunst gebeuren op mijn vraag voor ondersteuning komt geen reactie
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben uw ticket over dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur oplossen en u blijven helpen totdat al uw vragen zijn beantwoord. Houd de reacties op uw tickets en e-mailmeldingen in de gaten.
Tracey Tracey
Owner, Nowak Products, Inc
Worst possible decision made to purchase this from Vevor. Purchased a bandsaw and critical parts were missing, such as the saw table and table insert. Back and forth with Vevor and they refused to send the replacement parts. It would cost several hundred dollars to ship back as they wouldn't even cover the shipping costs. I spent almost $1000 for this and it's useless to me. I will never purchase from Vevor again. BEWARE!
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
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