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VEVOR Elektrische automatische deuropener, 380 kg draagkracht, enkele draaideopener, 5,5 m lengte, 16 mm/s snelheid, 80 W, met afstandsbediening, deuraandrijving voor garage, sluit kettingschakel

Klantbeoordelingen voor VEVOR Elektrische automatische deuropener, 380 kg draagkracht, enkele draaideopener, 5,5 m lengte, 16 mm/s snelheid, 80 W, met afstandsbediening, deuraandrijving voor garage, sluit kettingschakel

Max. 380 kg

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Geverifieerde aankoop
Alleen foto's en video's
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76 beoordelingen
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dmcewalsh dmcewalsh
Very poor customer support
Max. 300 kg
I purchased these gates on the 29/06/26 initally they worked fine but after 4 weeks remotes stoppped working. The learn feature is no longer working on the control panel and remotes will sometimes activate the gates after multiple presses. I contacted Vevor support on the 4/08/26 and explained the issue uploading videos to illustrate. In the intervening 20 days I have received numerious e mails from vevor appologising for the delay, esculating my issue to the relevent department or telling me if they did not hear from me in the next 24 hours they would mark my complaint ticket as solved and close case. In the 20 days I received 1 email from tecnical support with some trouble shooting sugestions who then advising me if these didn't work the issue was most likely a faulty control panel. As they did not I suggested either send me a replacement control panel or issue me with a full refund. As of today I have heard NOTHING. I totaly accept things go wrong but to ignore a customer when they do is totally unaceptable. For this reason I regrettably suggest not purchasing from this company.
4 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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rs*** rs***
Liegerung schlecht Teil super
Max. 300 kg
Es stand das ich keine Liefergebühr bezahlen muss. Ich musste jedoch trotzdem Zollgebühren zahlen. Das teil ist jedoch sehr gut.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Vertaald uit Duits
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Jp Jp
Paskapalvelu tekoäly pilaa tiedon saannin kysymykseen
Max. 300 kg
Ostin kaksilehtisen portin sulkijan josta toiseen tuli häiriö, ei sulkeudu kuin 60°. Tästä olen kysynyt neuvoa ja toinen kysymys oli, miten saan automatiikan pois kun portti toimii vai automatiikalla. En voi laittaa yöksi kiinni ja avata aamulla kun automatiikka avaa tai sulkee määrätyn ajan jälkeen itse. Olen kysellyt useaan kertaan mitä tehdä, mutta joka kerta tekoäly tuntee samaa paskaa ota video ota kuva kerro selkeästi viasta. Otin kuvat oikein mitan kanssa montako senttiä sylinteri jää vajaaksi kun toinen menee minne pitääkin ja portista kun toinen on 90° ja toinen 60° ja sitten ohjeena on vastaa tähän SÄHKÖPOSTIIN tai puhelin sovelluksella tickettiin. Olen vastannut molempiin englanniksi ja suomeksi ja vastaus on aina :jos et vastaa kysymykseen 24h kuluessa ticketti poistuu. JOS SIELLÄ KIINNASSA EI OLE IHMISIÄ ENÄÄ PALVELEMASSA NIIN ÄLKÄÄ MYYKÖ MITÄÄN MIKÄ VOI MENNÄ RIKKI TAI TULLA TOIMINTAHÄIRIÖ. Vittu mikä firma. Meillä suomessa osaa ihmiset tehdä asiakaspalveluhommia ja ovat hyviä siinä, vaikka te sitä kehitätte niin ei se vittu toimi tosielämässä tai sitten tiedon saada tyytyy kohtaloonsa.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Olemme vastaanottaneet tukipyyntösi tätä ongelmaa koskien. Asiakastukitiimimme palaa ongelmaasi 24 tunnin kuluessa ja jatkaa auttamista, kunnes kaikki tarpeesi on ratkaistu. Pidä silmällä tukipyyntövastauksia ja sähköposti-ilmoituksia.
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Vertaald uit Fins
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Gary Floto Gary Floto
Owner
Need to add a link to buy optional PSO to open outside with the unit listing
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Stefaan Stefaan
Hekopener
Max. 399,16 kg
Werkt goed, maar als ik afstandsbediening wil bijkopen lukt dat niet. "Niet leverbaar". Ik heb er twee maar wil er vier, jammer van de service achteraf...
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
dog dog
owner
haven't hooked it up yet, doesn't have a key pad which would be very nice
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Dave Dave
Mr.
Mr. 1 Mr. 1
BUYER BEWRE!!!! I installed the gate opener and properly wired it. One actuator retracted six inches at a time, the other actuator didn't work at all. On the third attempt the circuit board blew. I requested a refund and Vevor responded by offering pointless electrical diagnosis options and refuses to refund. Vevor has 1432 complaints with the BBB. My guess is that this reveiw never gets posted.
24 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
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Danial Cosgrove Danial Cosgrove
Gate opens when ever it likes
Max. 380 kg
Given trouble since day one and was asked to send a video of symptoms. IAM not going to be waiting at the gate to see and record the gate opening at strange times when it should be shut and I have arrived home with the gate open half way . And it's not wind blowing it open as it's got a electric lock which the gate opener has control of . So I believe it's something to do with the control box itself and it would be good if vevor sent out a new controller to see if it revolves the issues
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Joseph Joseph
Owner
Works for about a year than the remotes die you buy more remotes, but they don’t program right everything is just a little cheaper than it should be now I gotta go to tractor supply and buy a new power gate assembly new remotes start all over.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
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Timothy L Bond Timothy L Bond
Swing gate opener
The customer service is worthless! You can not speak to anyone on the phone so you message them your problem, then in 24hrs they might get back to you, and if they didn't answer your question, well guess what message them again! I bought a dual gate opener after receiving it i realized I could not operate each gate separately from on another, so i asked to return it and buy two single gate opener well I had to find a carrier and pay for return shipping. So I would NOT recommend purchase anything that might require customer service or return shipping! I learned the hard way! 5 star unhappy customer right here!!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
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