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VEVOR ladegeleiders 55 cm, 10 paar uitschuifbare laderails met kogellagers, draagvermogen 45 kg, robuuste ladegeleiders voor zijmontage, laderails voor doe-het-zelf vervanging

Klantbeoordelingen voor VEVOR ladegeleiders 55 cm, 10 paar uitschuifbare laderails met kogellagers, draagvermogen 45 kg, robuuste ladegeleiders voor zijmontage, laderails voor doe-het-zelf vervanging

55 cm ‌10 paren‌

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Leon Fredette Leon Fredette
9 of 20 arrived broken, seller offered no solution
55.8 cm ‌10 paren‌
9 of 20 arrived broken, seller offered no solution 1
Poor Quality, Fragile Parts, and Terrible Customer Service — Avoid These Slides! Save yourself the headache and look elsewhere. Out of the 20 drawer slides I received, 9 arrived with broken soft-close catches. That’s nearly half the order damaged right out of the box! The soft-close catches are made of extremely thin, flimsy plastic that appears ridiculously easy to break. For hardware that’s supposed to be functional and reliable, the quality is unacceptable. To make matters worse, I contacted customer service, requested replacement parts, and provided photos clearly showing the damage. Their response? They refused to do anything to resolve the issue. So not only did I receive a product with a serious quality problem, but the customer service was equally disappointing. Nearly half the slides were defective, and the seller offered no solution. Bottom line: Poor product quality, fragile components, and zero customer support. Do yourself a favor and spend your money elsewhere. I would not recommend these drawer slides to anyone.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Donnie Shepherd Donnie Shepherd
Didn’t ship
50.8 cm ‌6 paren‌
Ordered, shipped but never received. Got a refund. Never had product so not a fair review of the actual product
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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agean10 agean10
Some tracks where damaged
50.8 cm ‌10 paren‌
3 out of the ten tracks where damaged. How do I get a replacement
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Shane Kelly Shane Kelly
Draw runners
50.8 cm ‌6 paren‌
Draw runners 3
When to put runners in new cabinet just built and 6 of the soft draw runners broken the red clip for soft close is broken does not work
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Larser'n Larser'n
Mr.
50.8 cm ‌10 paren‌
Mr. 3
The drawer slides were, as expected after watching videos and reading other people's feedback, of good quality. However, they probably have a very weak point in a piece of plastic that is essential and allows the soft-close function to be charged, which happens when the drawer is opened. Of the 20 drawer slides received (10 pairs), the plastic piece was broken in 9 of them, and they are not possible to replace without special tools. Had to install a drawer with a fully functioning drawer slide, and one where the plastic piece was broken. They were making an unpleasant clicking sound in the broken slide when closing, created by a blockage caused by the not charged soft close system. Because of this only 3 stars are given for the quality, and a complaint will be sent to VEVOR.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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WILLIAM WILLIAM
NA
50.8 cm ‌10 paren‌
NA 3
Very disappointed because my slides did not come with screws even though the description and video s said otherwise. I just ordered two more boxes . Please send screws. Thank you
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dan Dan
Okay
35.5 cm ‌6 paren‌
A year in and they aren't doing too well. Drawer is well below the weight limit. Dont recommend this product.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Dunker Robert Dunker
Consumer
55.8 cm ‌6 paren‌
One has been installed one pair so far and the drawer only Wade approximately 25 pounds and it doesn’t roll very well. Hopefully the other ones will be better.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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JD JD
Mr
40.6 cm ‌6 paren‌
I rolled the dice on these because they were quite cheap, but you get what you pay for. Would not use them again. The “ball bearings” don’t really act as ball bearings they just slide through the goop they are lubed with and don’t roll. The soft close function is pretty finicky, and requires more force than it should. Might be fine for garage drawers, but they shouldn’t be used in the home.
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Antwoord van de klantenservice: Thank you for sharing your feedback. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
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Dean Dean
Vevor will not return these
55.8 cm ‌10 paren‌
I bought slides which are too long. Trying to return them since I bought shorter ones from Vevor and asked to send these back. Vevor will not issue me a return, so I will never ever buy anything else from this company.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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