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VEVOR knopenmachine, knopenmaker, 32 mm, 500 stuks, badgepers, knopenpers, doe-het-zelf badgepers, knopenmaker voor gepersonaliseerde badges, inclusief handleiding en cirkelsnijder

Klantbeoordelingen voor VEVOR knopenmachine, knopenmaker, 32 mm, 500 stuks, badgepers, knopenpers, doe-het-zelf badgepers, knopenmaker voor gepersonaliseerde badges, inclusief handleiding en cirkelsnijder

32 mm Zwart Oranje

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Erika Erika
Mrs
58 mm Zwart Oranje
Haven’t recieved it…
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Antwoord van de klantenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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kate kate
I don't know if it's good because they haven't sent it to me... twice.
25X32X58mm 3 in 1 Roze
I was shipped the wrong product and had to deal with customer service for a couple of days to get them to issue me a refund. They wouldn't accept a return and wanted me to sell the item they shipped me instead of sending a replacement. I eventually got them to refund me in full, ordered another one, and it never arrived. I have been trying to get this product for over a month now and I am afraid to try to get it for the third time because it never actually seems to work out how it should.
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Antwoord van de klantenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Incredibly disappointed Incredibly disappointed
Arrived broken, refused full refund.
58 mm Rood
The minute I pulled it out of the box a piece of plastic broke off from the inner mechanics. The piece that broke off was a vital part to allow the machine to work. It’s unusable. I packed it up and messaged to return it and get a refund. They offered a 20 bucks compensation. It’s garbage, I should get the full refund if they don’t want me to send it back. I work with button makers as a part of my job. This was the worst quality I’ve ever seen. The plastic was so cheap compared to other plastic button makers. Incredibly disappointed. This design is very cute, I love holiday themed items- so I was looking forward to this one… but this is just sad.
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mark Peterson Mark Peterson
90% failure rate on making big buttons
25X32X58mm 3 in 1 Zwart Oranje
I’m really kicking myself for buying this thing. When you push down the lever it always feels like it isn’t lined up right. Each size button has this tiny pin that you need to take out and put back in that I just know is going to get lost. Finally, nearly every single button I’ve made with the large size has failed to work. It’s heartbreaking when you put so much effort into the art and then it doesn’t work and you can’t use it again so you have to start over. Two of my kids were crushed when it ruined their art. Maybe I should have got the metal one instead but I wonder if it’s any better. We used a handful of the parts so I’m worried I can even return it. Very disappointed and sad birthday present.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Oskar Oskar
Unhappy
58 mm Zwart Oranje
I would never buy off them again! got the button maker for a very big price on the clearance sale! They havent packed the items that were in the description! Customer service are not interested in resolving the issue! as it is too complex for them! so basically i received the maker without the washers and the button blanks! for the bare press i paid 53€ Thats a robbery!
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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robino robino
hard to use but easy to break
25X32X58mm 3 in 1 Zwart Oranje
This took a lot of muscle to use and after just a few months broke after switching to a different button size. So disappointing. Now, mp ,atter what size i try to make, the button gets stuck inside, and the pin side does nothing. damn.
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Tram Lam Tram Lam
Customer
25X32X58mm 3 in 1 Blauw
Does not work. Reached out to costumer service twice. Them trying to gaslight me that im the problem /user error... ended giving up trying to try ro return it and will take the lost. Never buying from vevor again
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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the lab the lab
director
25X32X58mm 3 in 1 Zwart Oranje
The machine we purchased is fickle and does not work consistently at an adequate level. It is impossible to communicate with the company. We are highly disappointed. We reached out for help and were asked to send a video. We did send pictures. Each time we reached out, we managed to get the machine working again. And yet - just today - it stopped working adequately again. Trying to make a video is a bit much.
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Antwoord van de klantenservice: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.
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R R
Better Options Than This
25X32X58mm 3 in 1 Zwart Oranje
Pin button backing doesn't align with the front printed design regardless of how it's placed. Plastic backings are super cheap and I bought different liner covers because the ones included would wrap around the pin. Customer service was useless for assistance while also requesting multiple videos. You get what you pay for in cost, invest in the better options out there - skip this.
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Antwoord van de klantenservice: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
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