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VEVOR Dump Trailer, 725,75 kg, ATV UTV Trailer Stalen Trekkiepwagen met Verwijderbare Achterklep, Tuintrailer Trekkiepwagen voor Grasmaaiers, Tractoren en Tuinafval

Klantbeoordelingen voor VEVOR Dump Trailer, 725,75 kg, ATV UTV Trailer Stalen Trekkiepwagen met Verwijderbare Achterklep, Tuintrailer Trekkiepwagen voor Grasmaaiers, Tractoren en Tuinafval

725 kg 0,62 m³ Staal

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Mike Igo Mike Igo
Mr.
725 kg 0,62 m³ Staal
Horrible company. First shipment had a bent part, tried to just get the part replaced. Had it almost completely assembled, part so bent I couldn’t make it fit. Had to disassemble and repackage the whole thing, and drop the 110 pound box at FedEx. Painful process and horrible communication. Impossible to speak with anyone. Finally get a replacement cart delivered, same thing. Damaged, bent part, impossible to assemble it’s so bent. Now I have to go through another week long process to return this one. Horrible.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Richard Anderson Richard Anderson
Pathetic and disappointed at customer service
725 kg 0,62 m³ Staal
The box i recieved has tons of missing parts has horrible customer service as i need parts to put this together.i am missing item #3 which makes it impossible to assemble without. This is absolutely pathetic!!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Richard Girard Richard Girard
Trailleur
226 kg 0,28 m³ Plastic
Les grandes ne fit pas ce qui est affiché je l’ai envoyé à Bécon mais ils m’ont toujours pas répondu
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les meilleurs délais. Nous vous tiendrons informés de votre problème par e-mail ; veuillez consulter votre boîte de réception pour toute nouvelle communication.
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Chris.Weigelmann Chris.Weigelmann
Mr
680 kg 0,42 m³ Staal
Tires are not heavy duty and deflate easily for a trailer that supposedly can hold up to 1500lbs which is doubtful and wouldn't reccomend. Deck is mesh with welds. This is a copy of a better atv trailer where the deck is solid steel and not mesh. The lower price on this trailer is reflected as such. Will see how long it holds up to light use as really is all it should be used for. Not a heavy-duty trailer.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
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Paul Paul
Owner
680 kg 0,42 m³ Staal
Everything was good until I had to attach the handle. They gave me the wrong size, not sure which one it’s for.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Charles Cormier Charles Cormier
It is not heavy duty steel
680 kg 0,42 m³ Staal
This trailer is not heavy duty steel It is 1/16” thick It not the first time I bought stock from Vevor and I was happy about it but this time I am very disappointed
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
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Kevin Kevin
Limited hardware
680 kg 0,42 m³ Staal
Not pleased right of the bat when I received my package! Shipping box was damaged with holes in it. When I removed the product from the box, pieces were scratched , half the hardware was missing due to hole in the bag, and there was light rust on the underside of one of the pieces. Contacted VEVOR and was informed they were sending me a whole hardware kit. After 3 weeks of waiting, I still haven’t received it!! I’m stuck at half build with no resolve yet from the company yet
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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TPed TPed
Disappointed
680 kg 0,42 m³ Staal
Don’t waste your money on this trailer. It sits too low (tires are too small and thus too close to the ground) so it is not really a dump trailer. Build is fine and only took 20 minutes to assemble but doesn’t function as a dump trailer as advertised.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution. https://www.vevor.com/pages/contact-us
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Rick Rick
Utility trailer - rust
340 kg 0,42 m³ Staal
Utility trailer - rust  1 Utility trailer - rust  1
Bought this about 2-3 months ago, paint is flaking off and rust is forming. I now need to sand off paint and rust and paint .
4 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Dick Dick
dhr
340 kg 0,42 m³ Staal
Over de VEVOR kiepwagen ben ik zeer ontevreden. Bij het monteren bleek er in een zijkant een deuk te zitten, waardoor de bodemplaat niet goed aansluit. Op de achterplaat waar de naam VEVOR staat is rechtsonder het haakse gedeelte krom waardoor de bout niet kan worden vastgezet. Tevens kan de haakse hoek bovenop niet worden vast gezet. Kortom ik kan de kiepwagen niet in elkaar zetten en gebruiken. Al weken ben ik bezig met VEVOR om tot een oplossing te komen; maandag 3 mei jl. weer een reactie gegeven met foto's maar tot op heden niets vernomen. VEVOR heeft veel artikelen die ik kan gebruiken, maar ik durf daar niets meer te kopen.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We hebben uw ticket ontvangen en zijn met u in contact gebleven over dit probleem. We vragen u momenteel om gedetailleerde informatie via e-mail om het op te lossen en wachten op uw reactie. Wees gerust, we blijven contact met u houden totdat het probleem volledig is opgelost. Houd uw ticketreacties en e-mailmeldingen in de gaten.

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