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VEVOR Dump Trailer, 272 kg capaciteit, ATV UTV Transport Trailer, Pull-Along Kipper met 40,64 cm banden, Handtrek of voetpedaal, Yard Trailer voor grasmaaiers en tractoren

Klantbeoordelingen voor VEVOR Dump Trailer, 272 kg capaciteit, ATV UTV Transport Trailer, Pull-Along Kipper met 40,64 cm banden, Handtrek of voetpedaal, Yard Trailer voor grasmaaiers en tractoren

272 kg 0,48 m³ Staal

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Daryl Daryl
Bad shipping company and poor customer communication
800 kg 0,79 m³ Staal
This is not a review of the trailer as I never received it. I ordered this and it was shipped from LA to Sacramento via Pilot Freight. It then sat in Sacramento for over a week. I'm 2 hours away. Pilot never called to schedule a delivery and their online scheduling tool would not work. I finally called Pilot and got them to schedule a delivery. On that day, they never called. I called them in the afternoon and was told sorry, there was a delay with another item on that truck and my item will be delivered the next day. I sent a comment Vevor Customer service to tell them about the shipping issue and ended with saying it will be delivered tomorrow. I got what seemed like an autobot response offering $15 refund for my trouble. Then an hour later, another seemingly automated email saying my package is lost and Vevor is refunding the full order amount. The next morning , the shipper had "customer refused" on the tracking #. Long story short, companies don't communicate effectively any more and I should have saved my comments for after delivery. Lesson learned. I ordered the exact same trailer from Walmart the next day for $50 cheaper. This time it shipped via Pilot from Georgia (all the way across the country!). It was delivered on time without any hassles. Go figure.
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Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Joe Joe
VEVOR Heavy Duty ATV Trailer Steel Dump Cart, 750-Pound 15 Cubic Feet, Garden Utility Trailer with Removable Sides for Riding Lawn Mower Tractor
340 kg 0,42 m³ Staal
Disappointed! Very flimsy metal. You get what you pay for...
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Antwoord van de klantenservice: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
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michel michel
purchase
340 kg 0,42 m³ Staal
very dissapointed it came damaged and got bad service and im stuck with something that i may not be able to enjoyso i dont think i will buy from vevor again im sorry to say
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Antwoord van de klantenservice: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.
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