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VEVOR Commerciële Keukenmixer, 18,7L Standmixer met 3 Instelbare Snelheden, 1100W Deegmixer met RVS Kom en 3 Mengopzetstukken, Ideaal voor Restaurant, Bakkerij, Banketbakkerij, Café, enz.

Klantbeoordelingen voor VEVOR Commerciële Keukenmixer, 18,7L Standmixer met 3 Instelbare Snelheden, 1100W Deegmixer met RVS Kom en 3 Mengopzetstukken, Ideaal voor Restaurant, Bakkerij, Banketbakkerij, Café, enz.

18,9 liter

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Carlos Perez Carlos Perez
paint chips everywhere
there were paint chips all over the top of the machine and broken rubber on the legs
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gabriela Espinoza Gabriela Espinoza
Pas fonctionnelle
J'ai l'achète car la date qu'ont promis m'avais convenu, mais la machine a arrivée 1 semaine et demi après, et quand j'essaie de la faire marcher, pas de fonctionnement et en plus est trop lourd pour essayer pour tourner auteur de tout la maison, et maintenant j'ai déjà payé mais aucune idée de pourquoi ne marche pas, et est trop pour le faire bouger avec une spécialiste
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Bonjour, nous sommes sincèrement désolés d'apprendre que notre produit vous a causé des problèmes. Nous comprenons parfaitement combien un dysfonctionnement en cours d'utilisation peut être frustrant. Nous souhaitons résoudre ce problème au plus vite ! Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Shawnn Lynch Shawnn Lynch
Bakery owner
Never delivered it. Went back and forth several weeks with customer support who accomplished nothing! Tracking says it’s been sitting local for 3 weeks now! Horrible horrible service. Called the freight company 5 times after they were a no show several weeks ago I requested a refund several times and was brushed off! Never do business with this company again
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tom Tom
Baker
Worst mixer and customer service ever. Arrived yesterday and tried to use it today. Machine skips and makes noise. It not shut off and won’t turn back on. There is fluid leaking out of the machine also Reached out to support and went over an hour with no response. Started a new chat and was told to wait 24-48 hours for a reply. Asked to be escalated and no answers again. Still have no answers and still have a broken mixer. Worst customer service ever!!!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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metaltek metaltek
Entrepenuer
I bought the 15L mixer, 600 watt. Crate came upside down from Fedex, luckily nothing was damaged. I actually had to get it off the truck myself. Mixer works good but the track that the bowl moves up and down on seems kind of sloppy, resulting in a lot of noise when its running. I found out after the fact that extra bowls or attachments are not available for purchase. Despite the seemingly decent quality and price, no replaceable extras is a deal breaker.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Armin Armin
Zanotelli
8 L
Ho acquistato questo prodotto ed è arrivato con un buco nella scatola, l'impastatrice però non era ammaccata. Dopo averla collegata alla corrente si è accesa per un secondo la luce che indica che l'impastatrice funziona e poi si è spenta, gradirei dell'aiuto visto che ho speso 550€ e non va.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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Tarsem Tarsem
Damage and poor customer service
Very disappointed with this mixer. It struggles with dough, makes loud noises, and feels cheaply made. Definitely not suitable for commercial use as advertised. To make things worse, VEVOR is refusing to accept a return despite the clear defects. I would not recommend this product or the company.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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