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VEVOR Walk-In Tunnelkas, 8,9 x 3,1 x 2,0 m Polytunnelkas, plantenkas met schuin dak, gegalvaniseerd stalen frame, groene PE-afdekking, oprolbare ritssluiting en 12 ramen voor buitengebruik

Klantbeoordelingen voor VEVOR Walk-In Tunnelkas, 8,9 x 3,1 x 2,0 m Polytunnelkas, plantenkas met schuin dak, gegalvaniseerd stalen frame, groene PE-afdekking, oprolbare ritssluiting en 12 ramen voor buitengebruik

900x300x200 cm Groen Puntdak

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Cassie McCarty Cassie McCarty
Owner
900x300x200 cm Groen Puntdak
This is the second greenhouse I have purchased from Vevor. I was very satisfied with the first one I got. The instructions are difficult to follow but after it was up it was great due to my own fault it collapsed during the winter. I reordered the exact same one but the cover material was thinner and it only has very few ties to tie the canopy to the frame. It doesn’t even have them down the doors. It’s nothing close to being as high quality as the first. Only thing I like it does have double stitching around the windows. It had very fast shipping. Vevor is usually great quality however I won’t order this one again.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Savary Rémy Savary Rémy
Livraison catastrophique !
900x300x200 cm Groen Puntdak
Bonjour à tous.... Produit correct et conforme au descriptif Site Vevor *Nouveau client et 1 commande (et dernière...) Livraison affligeante carton éventré avec un manque important de pieces !!! Impossible à monter correctement Le colis à été réparé entièrement avec du scotch par le livreur responsable de la livraison ? Photo déjà jointe pour preuve ! Service après-vente inefficace !!! Aucun geste commercial ! Dommage.... Logistique à revoir ... Incompétente donc client mécontent !!! Obligé de recommandé une autre à la concurrence. Vevor pas très fort pour rembourser ou dédommager C'est Honteux !!!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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khodja khodja
achat serre tunel 9x3
900x300x200 cm Groen Puntdak
produit parfait mais dommage je n'ai pas eu la notice de montage
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Keno Keno
No Parts
900x300x200 cm Groen Puntdak
This was a bas expericence the bolts and tie down did not come with it
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Vincent Vincent
Dépense d’argent
900x300x200 cm Groen Puntdak
Un coup de vent et tout est cassé en plusieurs morceaux j’en ai acheter 2 et les 2 son en plusieurs morceaux et tout crochis
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
Vertaal de recensie naar Nederlands
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Sarj Sarj
Eh
900x300x200 cm Groen Puntdak
The box arrived damaged. The bog containing bolts and screws was busted open inside the box, some went missing through the damaged box. Instructions could be a lot better, but you can figure it out.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tracy Tracy
Green house
900x300x200 cm Groen Puntdak
Bars are to thin. It will not hold up in a storm. Piece of junk
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Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Don Don
Failed the first cold night
900x300x200 cm Groen Puntdak
Quick delivery and easily assembled. You have to bury the frame and the cover, which is a pain. On the first night below freezing all the plants inside the greenhouse died. All the Velcro windows were closed and lined up the best I could. The doors were zipped and blocked off. No reason it should’ve failed.
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Antwoord van de klantenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Haylee Haylee
Quality
900x300x200 cm Groen Puntdak
Metal is thin and broke the day after we put it together. And I cannot find any option for returning items.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Nakia Lemon Nakia Lemon
Product damaged
900x300x200 cm Groen Puntdak
Product damaged  1 Product damaged  1 Product damaged  1
I contacted the company multiple times for a replacement product the one received looks like it was pre-owned, hardware was tossed all around the box , a tear in the green lining and dented rods
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vertaal de recensie naar Nederlands
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