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VEVOR Walk-In Tunnelkas, 8,4 x 2,9 x 2,2 m Polytunnelkas, Plantenkas met gegalvaniseerd stalen frame, groene PE-afdekking, draaideur en 16 oprolramen voor buitengebruik

Klantbeoordelingen voor VEVOR Walk-In Tunnelkas, 8,4 x 2,9 x 2,2 m Polytunnelkas, Plantenkas met gegalvaniseerd stalen frame, groene PE-afdekking, draaideur en 16 oprolramen voor buitengebruik

835x300x225 cm Groen Koepeldak

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Fabrice Fabrice
Particulier
450x200x200 cm Wit
Elle à tenue 2 ans, les conditions météo actuelle ont eu gain de cause de cette serre, elle c'est écroulée sous le poids de la neige (20cm).
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Vertaald uit Frans
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Mrs Anita C Newman Mrs Anita C Newman
You've got to be joking...
450x200x200 cm Groen
Poly Tunnel never arrived! There's no one at VEVOR you can actually speak to ...wasted hours on live chat and took 3 weeks to get a refund. I couldn't even get hold of delivery company XDP as non of the phone numbers on line would connect and their email address just bounced emails back to me. The delivery company showed a delivery photo that wasn't my address so they just dumped it at a random property. Vevor could not have been more uninterested if they'd tried to whether the parcel had been stolen or just lost in transit!! It was a total nightmare trying to get a refund and I wouldn't order from them again if they were the last company in existence!!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Dissatisified Dissatisified
Past customer
900x300x200 cm Groen Puntdak
Hard to deal with. Bad packaging. Will not do business with them again. Slow to respond. Can't get info on parts that were missing from box.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John Collier John Collier
Never came
600x300x200 cm Groen
Never got item big was refunded.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Green House Green House
Don't buy it!
600x300x200 cm Wit
Very bad quality. Don't buy it. The price is too good to be true! The Galvanized steel is so thin and weak it was easily bend with minimal use. The greenhouse stood for less then a week before it completely collapsed. Worst product I have ever purchased from this company.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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unhappy unhappy
mr
450x200x200 cm Wit
This greenhouse is a huge waste of money. Destroyed in a very light wind.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Luisa Mendoza Luisa Mendoza
Price
600x300x200 cm Wit
Did not appreciate price not adjusted after Black Friday
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Fergus Fergus
VEVOR Walk-in Tunnel Greenhouse, 609.6 x 304.8 x 213.4 cm
600x300x200 cm Groen
Not good. Zips on doors are poorly made. Stitching on the door unravelled. The plastic cover was not up to the job; it only lasted one season.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Milenko Milenko
Celt
600x300x200 cm Groen
Paket nije isporucen u roku. PAKET JE DOŠAO KOMPLET RASTUREN I POCEPAN.Nisam zadovoljan.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Primili smo vašu prijavu u vezi s ovim problemom. Naš tim za korisničku podršku odgovorit će na vaš problem u roku od 24 sata i nastaviti pomagati dok se sve vaše potrebe ne riješe. Molimo vas da pratite odgovore na prijave i obavijesti e-poštom.
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Michelle Michelle
Disappointed
600x300x200 cm Wit
Cover has holes after being set up and used for 1 year! Last Christmas was the first Winter! Very frustrating! I set this up leaflet last summer and as of a few weeks ago noticed the holes and ripping of the seams! Of course no replacement covers offered!!!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use.We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
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