VEVOR Walk-In Tunnelkas, 8,4 x 2,9 x 2,2 m Polytunnelkas, Plantenkas met gegalvaniseerd stalen frame, groene PE-afdekking, draaideur en 16 oprolramen voor buitengebruik

Klantbeoordelingen voor VEVOR Walk-In Tunnelkas, 8,4 x 2,9 x 2,2 m Polytunnelkas, Plantenkas met gegalvaniseerd stalen frame, groene PE-afdekking, draaideur en 16 oprolramen voor buitengebruik

Afmeting: 835x300x225 cm Kleur: Groen Dakvorm: Koepeldak

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need HELP!!!!!

DAMAGED GREENHOUSE

Afmeting: 835x300x225 cm Kleur: Groen Dakvorm: Koepeldak Geverifieerde aankoop

THE WEBSITE WONT LET ME SUBMIT THE DAMAGED PICTURES so It will not process my complaint. There has to be a telephone number so I can talk to someone.

0 mensen vonden dit nuttig

Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Mario

Definitely not built to handle Canadian winters.

Afmeting: 835x300x225 cm Kleur: Groen Dakvorm: Koepeldak Geverifieerde aankoop

It collapsed under the first snow, 3 inches overnight was too much for the frame, and the wind did the rest. Good value overall, but not made for snowy regions.

1 mensen vonden dit nuttig

Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding."

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Incomplete instructions

Incomplete instructions

Afmeting: 835x300x225 cm Kleur: Groen Dakvorm: Koepeldak Geverifieerde aankoop

The instructions that come with this are incomplete. They include a picture of a half built green house with the steps assemble as shown. Then a complete green house with instructions assemble as shown. I need step by step instructions. I emailed support and they keep apologizing for the delay of answering my questions, I don’t need them now, I finally figured it out. But it would have been nice had the instructions been complete and clear to follow.

1 mensen vonden dit nuttig

Antwoord van de klantenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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Reb

Greenhouse

Afmeting: 835x300x225 cm Kleur: Groen Dakvorm: Koepeldak Geverifieerde aankoop

I was really disappointed about this product. I didn't like how thin the metal frames is built and it is hard to assemble. The door frame on this. 28 foot long tunnel is not covering the opening completely and the metal frame around the door is bending already I have always recommended vevor product, but not this one

0 mensen vonden dit nuttig

Antwoord van de klantenservice: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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Jeff

Owner

Afmeting: 835x300x225 cm Kleur: Groen Dakvorm: Koepeldak Geverifieerde aankoop

I have bought 2 of the greenhouses. They were fine all summer . But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.

1 mensen vonden dit nuttig

Antwoord van de klantenservice: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.

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Stuart Hauge

Buyer

Afmeting: 835x300x225 cm Kleur: Groen Dakvorm: Koepeldak Geverifieerde aankoop

ABSOLUTE GARBAGE!!!!!! DOESN'T EVEN COME CLOSE!!!!

0 mensen vonden dit nuttig

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Rodney

Buyer Beware

Afmeting: 835x300x225 cm Kleur: Groen Dakvorm: Koepeldak Geverifieerde aankoop

Buyer beware: this greenhouse came without any instructions on how to attach the cover and doors. The support group was no help and non existent. DO NOT BUY this greenhouse!!!

0 mensen vonden dit nuttig

Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Dalton

Greenhouse

Afmeting: 835x300x225 cm Kleur: Groen Dakvorm: Koepeldak Geverifieerde aankoop

All of the material is cheap the pipe is so thin it gets smashed flat when you tighten down the bolts, the cover rips when you try to strap it down. Do not buy this save your money

0 mensen vonden dit nuttig

Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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Very low quality

Would not buy again

Afmeting: 835x300x225 cm Kleur: Groen Dakvorm: Koepeldak Geverifieerde aankoop

Half of the hardware was missing I called and emailed and no response was given, would not recommend at all

0 mensen vonden dit nuttig

Antwoord van de klantenservice: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.

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Merlin

Did not last three months

Afmeting: 835x300x225 cm Kleur: Groen Dakvorm: Koepeldak Geverifieerde aankoop

I give it one star because it got here on time otherwise it is 0 star. Not even three months old and I never got to use it as the first wind tore it to pieces. I've contacted vevor for a replacment or refund. If there is a way to do it I wil update this review if vevor gets back to me or not.

0 mensen vonden dit nuttig

Antwoord van de klantenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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Klantbeoordelingen voor VEVOR Walk-In Tunnelkas, 8,4 x 2,9 x 2,2 m Polytunnelkas, Plantenkas met gegalvaniseerd stalen frame, groene PE-afdekking, draaideur en 16 oprolramen voor buitengebruik

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