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VEVOR Walk-In Tunnelkas, 6,8 x 2,3 x 2,3 m, kunststof tunnelkas, plantenkas met gegalvaniseerd stalen frame, groene PE-afdekking, draaideur en 12 oprolramen voor buitengebruik

Klantbeoordelingen voor VEVOR Walk-In Tunnelkas, 6,8 x 2,3 x 2,3 m, kunststof tunnelkas, plantenkas met gegalvaniseerd stalen frame, groene PE-afdekking, draaideur en 12 oprolramen voor buitengebruik

600x300x225 cm Groen Koepeldak

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vitto vitto
Mr
600x300x225 cm Groen Koepeldak
great greenhouse easy to set up BUT buy the roll up door the velcro door sucks big time
1 mensen vonden dit nuttig
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Carlos Martins Carlos Martins
Estufa
600x300x225 cm Groen Koepeldak
Muito boa cualidade recomendo
0 mensen vonden dit nuttig
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Not Bad Not Bad
Needs some kind of latch for the door
600x300x225 cm Groen Koepeldak
Easy for the most part to set up (verry little spousal abuse). The instructions are easy to fallow. The door needs some kinds latch the Velcro straps are not strong enough to hold it in the wind. I did add rubber patches on the points where the poles end and will rub on the plastic.
1 mensen vonden dit nuttig
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Hong Tan Hong Tan
de heer
600x300x225 cm Groen Koepeldak
Alles werd netjes geleverd op een paar dagen tijd. De serre is vrij degelijk voor zijn prijs. Enige minpunt is de deur die eigenlijk een 10-tal cm te smal is en zonder degelijke vergrendeling. Met alleen maar velcro strips zal dit niet afdoende afsluiten en met de tijd volledig versleten zijn. Maar dat heb ik opgelost door zelf vergrendeling te monteren op de deurframe. Al bij al een tevreden klant.
1 mensen vonden dit nuttig
Robert Robert
How to reach customer service
600x300x225 cm Groen Koepeldak
Love the greenhouse, but customer service is nonexistent. No possible way to contact them, no way to get more info, no way to complete the project. The order itself was a breeze, delivery was on time. Just tremendously unsatisfied with the absolute lack of customer support. Did I mention there is zero customer support?
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chris Syrakis Chris Syrakis
Cost is a bit high
600x300x225 cm Groen Koepeldak
Instructions are very vague, needs more detail, took me a while to figure how the door 🚪 should be hung, nothing like the instructions, tubing for frame is a little flimsy but if you in an area where there is no wind it will work I found by cutting the material roof and replacing with a good bird wire works pretty good
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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tony potter tony potter
its all messed up ... what do i do now
600x300x225 cm Groen Koepeldak
its all messed up ... what do i do now 1 its all messed up ... what do i do now 1 its all messed up ... what do i do now 1
showed up with big rips... missing parts.. cant even use it
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In*** In***
Missing parts
600x300x225 cm Groen Koepeldak
Missing parts 1 Missing parts 1
I received a used product that’s missing six parts! The only way to contact customer service is through a live chat. Once I explained my issue, the agent Ahmed, stopped responding. The system will not allow you to start a new chat. I would NOT order from this company, their behavior is disgraceful. To make matters worse, I had to pay someone to assemble it and now I have to pay them to come back to finish the job somehow without the missing parts. Update: so Ahmed finally came back (may have been connection issues on his end) providing me with an email address to send a video of the unit which I did. I’m waiting for a response. I’ll be sure to come back to post the outcome. But so far I received a response from an automated attendant. I thought that Ahmed would give me his direct email rather than placing me back into a system void of humans smh
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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le*** le***
DESCRIPTION UNCORECT
600x300x225 cm Groen Koepeldak
Suppose to be WATERPROOF everything is soaked and wet. Not recommand this product...
1 mensen vonden dit nuttig
bponcale bponcale
Worst customer service imaginable
600x300x225 cm Groen Koepeldak
Missing parts. Not getting much support. Apparently they lost the parts that They were sending. This experience has been beyond frustrating.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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