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VEVOR Walk-In Tunnelkas, 6,8 x 2,8 x 2,0 m, Polytunnelkas, Plantenkas met gegalvaniseerd stalen frame, groene PE-afdekking, oprolbare ritssluiting en 12 ramen voor buitengebruik

Klantbeoordelingen voor VEVOR Walk-In Tunnelkas, 6,8 x 2,8 x 2,0 m, Polytunnelkas, Plantenkas met gegalvaniseerd stalen frame, groene PE-afdekking, oprolbare ritssluiting en 12 ramen voor buitengebruik

600x300x200 cm Groen Koepeldak

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jaggerbowers jaggerbowers
Terrible product - warranty scam
600x300x225 cm Groen Koepeldak
TERRIBLE PRODUCT - WARRANTY SCAM! Paid $276.90 for this green house plus $49.84 for extended warranty. Set the green house up to exact standards expected in instruction manual, had the green house set up for 1 week, the wind started to blow moderately hard and right away the seams started to tear apart on the shelter. Removed shelter and contacted vevor, waited weeks for them to come up with a solution and the solution is a $29 refund to compensate. I declined the insult of a solution and said I want to return the product and im now being offered $88 and they expect me to just eat the the $250 loss. Don't waste your time and money.
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Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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histolady1 histolady1
360x200x200 cm Groen
De gebruiker heeft geen schriftelijke opmerkingen achtergelaten.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, Thank you for taking the time to leave a review. We noticed that no additional comments were included. If you need any assistance with your order or have any questions, please visit our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket for any unresolved issues, and our after-sales team will be happy to assist you as quickly as possible.
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Sofia Lebensart Sofia Lebensart
Mrs
600x300x200 cm Groen
We received the package (board card) damaged. It was ripped, so some of the screws were lost on the way, the instructions paper was totally wet so impossible to use. Very bad experience.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jk Jk
Walk-in tunnel Greenhouse
600x300x200 cm Wit
Didn't even last a month into winter. Caved in under
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David David
None
600x300x200 cm Wit
First issue was with the assembly instructions; they were inaccurate and some of the frame parts were mislabeled. Also, some of the frame parts were missing from the shipment. In addition, the zippers for the doors were not sturdy enough. Two zipper slides broke and after buying a repair kit, neither was able to be repaired. Definitely need sturdier door zippers. The greenhouse only lasted one season and ended up in the trash. I didn't attach any photos; a broken zipper slide shouldn't need a picture to show what that would look like.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Unhappy Unhappy
Beware
Groente 4,48 x 1,97 x 1,97 m - Watergeefsysteem
This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Roy Roy
Livré colis ouvert
600x300x200 cm Groen Koepeldak
Nous avons bien reçu le colis mais ce dernier est arrivé ouvert.
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Antwoord van de klantenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Gardener Gardener
Package in poor condition
600x300x200 cm Wit
Package in poor condition 3
I don't know if the greenhouse is ok, but the package was realy in poor condition after the delivery. Hoping the greenhouse will be allright.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Martin Robert Martin
I wanted to like it
300x200x200 cm Groen
I wanted to like it 3
I gave 4 stars because I like the design. But It did not hold up in the wind. This afternoon it got destroyed along with the 10x20 I bought. I’m sad now.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Mei McMurphy Mei McMurphy
Farmer?
450x200x200 cm Wit Koepeldak
Farmer? 3
Would be nice if it came with enough bolts and nuts.
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Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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