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VEVOR Overspannen Dakkas, 3,45x1,95x1,92 m Foliekas, Gegalvaniseerd Stalen Frame en PE Dekzeil Kastunnel, Waterdicht UV-bestendig Tomatenkas, Inlooptunnelkas voor het Kweken van Groentenbloemen, Groen

Klantbeoordelingen voor VEVOR Overspannen Dakkas, 3,45x1,95x1,92 m Foliekas, Gegalvaniseerd Stalen Frame en PE Dekzeil Kastunnel, Waterdicht UV-bestendig Tomatenkas, Inlooptunnelkas voor het Kweken van Groentenbloemen, Groen

360x200x200 cm Groen

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David David
None
600x300x200 cm Wit
First issue was with the assembly instructions; they were inaccurate and some of the frame parts were mislabeled. Also, some of the frame parts were missing from the shipment. In addition, the zippers for the doors were not sturdy enough. Two zipper slides broke and after buying a repair kit, neither was able to be repaired. Definitely need sturdier door zippers. The greenhouse only lasted one season and ended up in the trash. I didn't attach any photos; a broken zipper slide shouldn't need a picture to show what that would look like.
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Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Unhappy Unhappy
Beware
Groente 4,48 x 1,97 x 1,97 m - Watergeefsysteem
This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Spider Spider
Not quite what I expected
360x200x200 cm Groen
The product is advertised as 12 feet long, but in reality it is more like 11. The assembly directions were not as clear as I would have expected. The metal frame is also a bit feeble. I had hoped there was going to be an entry on both sides of the greenhouse. Only one. Having said that, the price was such that I can afford to make it last for a few years and then look at investing in something more substantial.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Chris Chris
User
360x200x200 cm Groen
Is what you expect for the price. Work as should. Nothing special. Already has a small hole where one of the end caps rubbed through.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Britta Britta
Ganz ok
360x200x200 cm Groen
Die Qualität ist ganz ok. Die Farbe ist anders als auf den Bildern.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
Vertaal de recensie naar Nederlands
Vertaald uit Duits
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David Savopoulos David Savopoulos
Sent me a returned item that was missing the assembly hardware
360x200x200 cm Groen
Received the Greenhouse in a timely manner. The problem arose when I opened the box to start assembly. First the box had way more tape than what is normally on factory packages. Once opened, the hardware, nuts and bolts, were mostly scattered through the box. Several plastic bags were scattered through the box. It appeared these were suppose to have frame parts in them. As I took inventory I found about half the hardware was missing. I am assuming this was a return that wasnt checked well. I requested a replacement hardware package. Vevor made me jump through hopes, sending pictures of the box, pictures of what hardware I had. After several days of that run around, they agreed to send a new package of hardware, problem was the package was not in the US, itvwas in China. This started on 12/18/25 and was finally resolved on 1/8/2026. This is not good customer service. First theyvsent out a returned item to a good customer without properly checking the contents. Then waste my time with do meeting whatcwas missing and finally ship whatcwas missing from China when the Greenhouse was shipped from in the US. Step up your game Vevor.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Hans Manders Hans Manders
Kas
360x200x200 cm Groen
Leuk voor 1 seizoen
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hallo! We stellen het enorm op prijs dat u uw winkelervaring met ons deelt. Het helpt ons enorm om onze website te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
Nick Nick
It's not 12x7x7
360x200x200 cm Groen
Nice kit but smaller than advertised
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Munster4x4 Munster4x4
None
360x200x200 cm Groen
Not so great.the first thunder storm we had just about destroyed it. It blew over and bars broke. Plants died also.not to happy
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.
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pargat pargat
owner
360x200x200 cm Groen
owner 2 owner 2
packages damaged v bad
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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