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VEVOR Zwembadhoes, Rechthoekig, 5,47 x 11,47 m, Polypropyleen Zwembadoverkapping, Groene Winterzwembadhoes, Stofwerende Veiligheidshoes, Zwembadhoes met Dicht Gaas, Veiligheidshoes voor Zwembaden

Klantbeoordelingen voor VEVOR Zwembadhoes, Rechthoekig, 5,47 x 11,47 m, Polypropyleen Zwembadoverkapping, Groene Winterzwembadhoes, Stofwerende Veiligheidshoes, Zwembadhoes met Dicht Gaas, Veiligheidshoes voor Zwembaden

Groente Geschikt voor zwembaden van 5x11 meter.

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gabby_jack gabby_jack
Fabric great, missing parts
The quality of fabric is great! There were missing springs and connectors. Lucky for me the pool company had some spare pieces or it would have been a huge issue.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We are sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
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Daniel Rothmain Daniel Rothmain
Faculty straps
Groente Geschikt voor zwembaden van 6x12 meter.
Just bought it and out of the box several of the metal caps on the end of the straps were missing and a couple more fell off while installing it. If I didn't absolutely need to get the cover on I would return it. This means the straps will frey and the life of the product will be deminished. By how much, who knows. Generally love Vevor stuff. First thing that rubbed me wrong.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Eddie Eddie
Size label was not the same as measurement
Groente Geschikt voor zwembaden van 5x10 meter.
Over all the quality for price was good. The only issue was the cover is not the same size as purchased or labeled. I ordered a 16x32, 18x34 was the actual measurement. The problem is I may not have enough adjustment to keep it from sagging into the pool as it stretches. I installed the brass pins as far out as possible on the 40 inch concrete slab surrounding the pool. I believe it will still do the job. This winter will be the real test.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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leo442 leo442
ok for the price
Groente Geschikt voor zwembaden van 5x10 meter.
most of the caps at the end of the straps have pulled off and the strap threading is unraveling. i do not think cover will hold up. But was cheaper than the original which lasted 22 years
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Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Rob S. Rob S.
Good fit, poor drainage
Good fit, poor drainage  2
Pool cover install was easy and straight forward. It fits my 20x40 pool just like others I have used in the past. One complaint is that It does not allow water to pass through and becomes a trap for leaves and debris. This is very important as I live where it snows and this could become problematic. An Email has been sent to manufacturer to see how to remedy this. Will update review after a resolution is found.
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Antwoord van de klantenservice: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are working on it via support ticket #[Ticket Number 1794155498908]. Please pay attention to the email address associated with your order and reply to us there.
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Jon I Jon I
Wrong description
The image is of a right step but the description says left. I thought maybe the AI images were wrong but nope, they sent a right step. Doesn’t fit my pool and I have no cover this winter.
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Antwoord van de klantenservice: Dear Valued Customer,We are sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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j.*** j.***
Vevor returns/exchanges = likely impossible
Groente Geschikt voor zwembaden van 5x10 meter.
Cover seems well made but customer service is terrible. Takes days to respond and to return you need to upload pictures to show the issue. Doesn’t work well with a mis-shaped pool unless you were to go very large. Didn’t return because of the issues with Vevor. Do not suggest purchasing from Vevor unless you don’t care about wasting the $ if it doesn’t work out.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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dltlbaker dltlbaker
Disappointing
Very unhappy with this purchase. The material is very very thin . The springs leave a gap between the ground and the connection point which is a tripping hazard. Please contact me to discuss.
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Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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dorisgibb1959 dorisgibb1959
Bad pool cover
Bad pool cover 1 Bad pool cover 1 Bad pool cover 1
I have just opened the box and installed the pool cover. I’m very disappointed. Compared to your instruction booklet you clearly have NOT-followed the same standards. You don’t have enough ties on the ends as your instructions suggest. Also at the stairway it looks like you patched it!!! I absolutely wish I could return for refund. But I’ve paid someone to install so let’s see what winter brings. Maybe the snow will just tear off:( I will not recommend it.
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Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Betty Betty
Owner
Groente Geschikt voor zwembaden van 4x8 meter.
Fits well .There was a spot where the exterior binding had separated from the cover.It was only about an inch but had expanded to about 4 inches .Im concerned about that increasing over the winter.As well one of the metal tips on a strap has come off .It seemed like too much trouble to remove the cover and ship it back and we wanted to close the pool.For that amount of money I expected better.
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Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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