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VEVOR Infraroodkachel 2500W Elektrische infraroodkachel met statief, infraroodkachel voor tuin, terras, balkon, bedieningspaneel en afstandsbediening, 3 warmtestanden, 24-uurs timer, 2-in-1 wand- en vrijstaand model

Klantbeoordelingen voor VEVOR Infraroodkachel 2500W Elektrische infraroodkachel met statief, infraroodkachel voor tuin, terras, balkon, bedieningspaneel en afstandsbediening, 3 warmtestanden, 24-uurs timer, 2-in-1 wand- en vrijstaand model

Vrijstaand 2.5 kW

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maurice poirier maurice poirier
ne fonctionne pas
ne fonctionne pas
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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cr*** cr***
Won’t stay on
I wanted to like this heater, but it did not work out. When working its puts out nice warm heat in a cold garage, but after running a for about half an out it starting make a fairly loud pop and hiss noise. At about the fourth pop it shut off. I assumed it was broken. About a half hour later I tried turning it on again and it worked, but only for half an hour, then turned off again. Now that’s all it does and it need a long cool down period before it will turn on again for a short time. Seems defective so i will be sending it back.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Adam Adam
Not working out of the box
Not working out of the box  1 Not working out of the box  1 Not working out of the box  1
As soon as I took I could hear loose parts inside loose parts inside. When to turn it on and can’t even push the power button. The buttons are not secured on one side and recessed. It is. It is nice and compact and super light. I will see if the next one is better
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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my*** my***
Difficult to get shipping label to return
Difficult to get shipping label to return  1
Box arrived damaged.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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george.livelyjr george.livelyjr
broken heater.
Didn't work out of the box. I am trying to return it and so far it has been unsuccessful.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered with [ VEVOR Infrared Heater, 1500W Electric Space Heater with Remote Control & 3 Speeds & 24H Timer & Multiple Security Protections, Indoor/Outdoor for Bedroom,Studio,Porch,Dining Room,Studio]. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 1793214395871] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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Never Again Never Again
Warm, not hot
First order from Vevor. The shipping was super fast and impressive, well packaged and I thought I would definitely order from Vevor again. However, this heater itself is really disappointing. Its super bright , actually makes a nice light fixture, but the heat is very subtle. I'm surprised it pulls 1500W actually. I contacted Vevor about the problem and "Support" spent almost 1 month to finally tell me to destroy the heater and send them pictures so they can refund me or send a new one. I'm not going to do that because I don't trust that that's going to happen. Using the "heater as a lamp in my shed now... And I'll be done with Vevor after 1 order.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Da*** Da***
Not working properly
It stops working and I have to unplug and replug every 30 minute
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Nuno Januário Nuno Januário
Muito má.
Op de muur gemonteerd 3 kW
Fiz esta encomenda e nunca me foi entregue Reclamei mas não me devolveram o dinheiro ainda nem me enviaram.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Criámos um chamado para que possa acompanhar este problema. A nossa equipa de suporte ao cliente entrará em contacto consigo por e-mail e fornecerá atualizações até que o problema seja resolvido. Por favor, verifique a sua caixa de entrada regularmente para ver as nossas mensagens.
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RC RC
Not too much heat
Not too much heat  3
The hanging lamp is well built and it would work great in a small enclosed area. I have a 2 car garage with 11 foot ceilings and you need to be very close to the lamp to feel the heat. I guess it would work better if your 2 car garage doesn’t get below 50 degrees.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Wayne Wayne
owner
It works but if you leave it on for 30 minutes it starts to smell like burning plastic
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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