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VEVOR hydraulische cilinderkit, draagbare hydraulische krik 12 t, met 1,4 m olieslang, reparatieset voor carrosserieframe met opbergkoffer voor autoreparatie, vrachtwagen, landbouwvoertuig, oranje

Klantbeoordelingen voor VEVOR hydraulische cilinderkit, draagbare hydraulische krik 12 t, met 1,4 m olieslang, reparatieset voor carrosserieframe met opbergkoffer voor autoreparatie, vrachtwagen, landbouwvoertuig, oranje

12 ton

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Vertaal alle recensies naar Nederlands
Vertaald
Zie origineel
Y Y
Vevor 20T porta power
20 ton IJzeren materiaal + wielen
Had a problem with the ram not retracting when I opened the valve after the second time using. Managed to sort out the problem but would have expected this not to have occurred with a brand new tool. Came in a metal case with wheels which was an unexpected bonus.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
D D
Owner
12 ton
Owner  1 Owner  1
Many attempts to get case replace BUT KEPT GETTONG THE RUN AROUND. CASE WAS UNUSEABLE.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
technische dienstleistungen technische dienstleistungen
ich
12 ton
schön schwer. schön lackiert. schöne scheisse. mit einer luftpumpe kann selbst mein sohn mehr druck aufbauen. das keines der vielen zubehörteile irgend etwas drückt oder hebt, das kann jeder kuhfuss besser. da ich es erst nach langer zeit erstmalig ausgepackt und getestet habe qualifiziert mich zum looser, pech gehabt. hättest es ja zeitnah reklamieren können. es ist sicherlich nur eine kleinigkeit die ich irgendwann selber repariere, so was wie der monteur in china hat nur die eine kugel vergessen, oder eine dichtung, oder hatte einfach zu viel geraucht und einen schlechten tag an seinem ersten tag wo jemand ihm erklärt hat was er tun sollte, eine richtige fachkraft. jetzt kommen sicher viele texte das ich zu dumm wäre es richtig zu bedienen, so in der art ich muss die ablasschraube zudrehen. mit verlaub, wenn ich die noch weiter zudrehe kommt die am anderen ende wieder raus und dann bin ich zweimel looser weil ich es dann selber kaputt gemacht habe.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
Vertaal de recensie naar Nederlands
Vertaald uit Duits
Zie origineel
Paul Leeson Paul Leeson
Owner
12 ton
Right out of the package and the hydraulic cylinder would not hold pressure. I checked the oil level in the pump and it was sufficient for what I needed to do. After reporting this to the company they offered to have me ship it back to wherever it came from and wait for a replacement or refund approximately half the purchase price. I decided in the end to keep the defective tool as a reminder of where not to buy any of my tools in the future.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Doc Doc
Just an old guy
4 ton Kunststofmateriaal
Well, The pump didn't work right out of the box. Pump had no oil. Had to go buy oil. Pumped it 100's of times and got nothing. Bled the system as described. I had to send them a video of it not working. Then they didn't have one in stock. Had to wait, wait, wait. Short story, a month later from the time of the request for replacement, I got a return shipping label. I will have to say they were in touch about every 3 days, telling me they were waiting on a shipment. In hindsight, I should've insisted on a refund in the beginning instead of waiting on a replacement pump, which never came. Hope to get a new one and plan on it working as it should.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Jorge tavares Jorge tavares
Macaco hidraulico portatil
12 ton
O macaco nao esta a funcionar. O oleo esta ok eu tento trabalhar e nao tem forca e recolhe logo que deixo de bombear....com a torneira bem fechada. Nao estou nada satisfeito. A roda de aliviar a pressao vinha partida. Posso enviar video do problema . O meu mail é jorge_branco30@hotmail.com
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Pedimos sinceras desculpas pelo incómodo causado pelo nosso produto. Compreendemos perfeitamente a frustração que pode surgir quando se depara com uma falha durante a utilização. Estamos empenhados em resolver esta questão o mais rapidamente possível. Enviaremos uma atualização sobre o seu problema por e-mail; por favor, verifique a sua caixa de entrada para mais informações.
Vertaal de recensie naar Nederlands
Vertaald uit Portugees
Zie origineel
Kfaz Kfaz
Customer service is a joke
12 ton
Ordered the hydraulic jack, came completely damaged from shipping, hydraulic fluid leaked out all over. Immediately Contacted vevor with photos of damage. Requested a replacement, not refund bc we really wanted the product, Every email was met with “looking into it, will respond 48 hours. 1st response was an offer of $30usd, nope, 2nd offer $60usd, and said to @bring it somewhere to be fixed! again -no, last offer $90usd…No! At this point, no offer of replacement and with their bs reasons we finally demanded full refund having to remind them of their 30 day refund policy and threats of reporting them, All this bs back n forth wasted 3 weeks of our time! Would have loved to have tried the product but it’s their loss. Will never use them again!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Mark Hirsch Mark Hirsch
Owner
4 ton Kunststofmateriaal
Ted to use it to lift back left corner of a tractor , about 1500# . Will not do 4 ton if it won’t lift 1500 #s .
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Paoli Paoli
Mr
12 ton Kunststof materiaal + wielen
Mauvais montage d'usine, j'ai dû démonter et remonter l'intégralité du vérin. Je déconseille l'achat aux novices en mécanique.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
Vertaal de recensie naar Nederlands
Vertaald uit Frans
Zie origineel
Kimo Kimo
Maintenance Mechanic Engineer
4 ton Kunststofmateriaal
On the very first day using this product it malfunctioned. And the process of getting a replacement or a refund, takes to long.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel

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