Klantbeoordelingen voor VEVOR Hondenrolstoel voor achterpoten, Hondenrolstoel met 2 wielen, Hoogte, breedte en lengte verstelbaar, Hondenkar met schokabsorberende wielen, voor geblesseerde, gehandicapte honden van 21,77-39,92 kg
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NO REPLY FOR REFUND FOR A MANUFACTURING DEFECT ITEM!
L
I ordered this wheelchair for my dog and it arrived defective. I contacted Vevor via chat and email however on chat do one replied for 6 hours and via email no one responded at all. I just need my refund, product never used due to the defect. Also they need a better way to assist a customer when something goes wrong because I have been contacting them 3 times in regards to this . Bottom line, I want my refund, bad customer service
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Close, but not quite right
L
Hard to get dog into. Needs buckets for harness. The back leg support sags too much. Needs to be more supportive. The frame and wheels are very sturdy though!
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Dog owner
L
It's broke I went ahead of few months I saw pictures back chatting with you all I'm hoping to hear back and get a new one mail to me at my address in Golden Colorado
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Ms.
L
It's very fussy and hard to get the dog into, so for an injured dog who can't stand for long, it takes too long to get him into the apparatus.
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Only should be used for old and permanently injured dogs
L
Unless your dog is very old or is missing limbs or use of the limbs, this should not be used. During surgery recovery, this was purchased and my dog tipped several times. The back wheels should be able to steer as well to prevent tipping. It was also a pain to put all those straps around him in a comfortable manner, that will support their weight, while also allowing them to still pee. I would not recommend unless your dog is permanently disabled.
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VEVOR Dog Wheelchair for Back Legs, Lightweight
L
Instructions were good, easy to assemble, and adjust
Once our Shepherd is harnessed in properly, she loves it, however… it takes two of us to get her in there, it is not consistent, the screws keep coming out and are too small, especially in winter when your hands are cold. It has been a very frustrating experience for us. The idea of the chair is brilliant, but it has not been by any stretch a joy to use. I would be hard pressed to recommend it to anyone as once it’s on her, it is not consistent with the time before and we are doing the same thing every time. The fabric piece that goes between her legs and supports her back end is very tight. When she urinates, it goes over the fabric between her legs and has to be washed every time The strap that goes over her shoulders toward the front. Is way too tight. The minute we loosen it, she loses support even with the tummy strap. We have considered returning it many times, but due to the necessity of it, we keep struggling with it. It has not been an easy process. A joy when it works, extremely frustrating to get to that point.!!
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Dog walker
L
Package arrived 2 weeks after we needed it for our dog and I have now been told that the company does not “recommend” returning it! I specifically purchased this item from Vevor because they DO have a return policy! I will never purchase from here again!
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Wózek inwalidzki dla psa L
L
Wózek średnio można dopasować. Mało tego zero kontaktu ze sprzedawca a chce zrobić zwrot. Za chwile się okaże że już jest po terminie i mogę tego odzyskac pieniędzy a kwota za wózek nie jest mała bo prawie 600 zł. Firma vevor utrudnia wykonanie zwrotu.
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