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VEVOR Essentiële Olie Diffuser, 100ml Bluetooth Smart Diffuser voor Essentiële Oliën, Waterloze Geurverspreider met Cool Air Technologie, Aromatherapie Diffuser Machine voor Thuis, Kantoor, Hotel, Spa

Klantbeoordelingen voor VEVOR Essentiële Olie Diffuser, 100ml Bluetooth Smart Diffuser voor Essentiële Oliën, Waterloze Geurverspreider met Cool Air Technologie, Aromatherapie Diffuser Machine voor Thuis, Kantoor, Hotel, Spa

100 ml

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Jim Jim
Customer service
Customer service 1
The customer service team at vevor is not that good, I was looking to get another bottle for this diffuser and they could not sell me just the bottle because I don't want to mix sense in the bottle I was trying to see if I could get some spare bottles they weren't even willing to bend or try to get it , just a flat out no we don't sell them. Seems to me if you sell the product you should be able to sell the parts to that product, I know if I was of vevor representative I would try to get my customers what they wanted after all they did buy the product.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Duranleau Duranleau
Information
Information  1
Le mode d’emploi il est seulement en englais ou chinois je comprends pas Je peut tu avoir le mode d’emploi en français
3 mensen vonden dit nuttig
Antwoord van de klantenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Sanjay Patel Sanjay Patel
President
Does not as mentioned in instructions. Don't buy it it is junk. Other products I bought will work as mentioned
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Sago Kingsimpson Sago Kingsimpson
Absolute Garbage
I will never buy another product from Vevor! the machine stops working and they did everything in their power to avoid me. Customer service is trash!. Do not buy this brand, BE AWARE!!!!!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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BP BP
Homebuyer
Do not buy - POS didn't even last a year- tried getting a warranty - keep getting the run around- Just took a L on this product!!
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tori Tori
Horrible
Hooked up to hvac. Does not disperse well enough to even work through house. Total waste of money .
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Olivia Flores Olivia Flores
Bad personalized care
I have been trying to return it since November and it’s been a big hassle. It is so difficult to contact anybody and everyone’s asking me how it works and I have nothing good to say about it especially the personalized care that I’m not getting.!!
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cesar Cesar
Order nerver received
I never received my order so i cancelled very disappointed
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Brandon Brandon
Junk
When I bought this the first one they sent didn’t work at all, put out almost no scent. Vevor did send me a new one and that one work great for 2 months. Now that one also doesn’t work, spent 100 dollars and got a diffuser for 2 months and they have no solution. Junk.
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Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Isaac Isaac
No refund
Never received product, only get automated responses, no refund in site will not be ordering from VEVOR
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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