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VEVOR hogedrukreinigerpomp, 3/4-inch schacht, horizontale drievoudige plunjer, 3300 PSI, 2,5 GPM, vervangende hogedrukreinigerpompset met 5 sproeiers, tot 500 uur continu gebruik, vervangende pomp

Klantbeoordelingen voor VEVOR hogedrukreinigerpomp, 3/4-inch schacht, horizontale drievoudige plunjer, 3300 PSI, 2,5 GPM, vervangende hogedrukreinigerpompset met 5 sproeiers, tot 500 uur continu gebruik, vervangende pomp

3/4 inch 3500 psi 5

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Mevlut TURAN Mevlut TURAN
Im not received
3/4 inch 3500 psi 5
I haven't received the product.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Mike Mike
Teacher
3/4 inch 3500 psi 5
Clicked on the 1 inch shaft when the order went through it switched to the three-quarter inch shaft. This thing is useless. I can’t get it to fit over the shaft and they say it’s my fault.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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VegasBuyer VegasBuyer
Retired
3/4 inch 3700PSI 0
Retired 1
I ordered a 3700, My Original unit is a 3600, I believe what they sent is a 3300 - I verified I ordered the 3700 - manual says 3300, Box model says 3300 - just sent them a refund/question
4 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Juan Paco Juan Paco
Sir
Sir 1 Sir 1
Item arrived with a faulty unloader valve that leaks and shoots water everywhere. I contacted Vevor for a replacement, as the unit has a one year warranty, and entered a ticket on 3/26 and was told they would be in touch within 48 hours. It has now been two weeks and I have several emails telling me to wait another 48 hours, and even escalated it. Still no response. Vevor clearly doesn't want to stand on their product nor warranty and I will be reporting this to the ICC (internet crimes commission) because this is just poor business.
5 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Bob Bob
CFO
The pump was very easy to unbox, and I was initially impressed with what arrived. Installation was straightforward—I removed the four bolts from the old pump, swapped it out, and the new pump fit perfectly and bolted right into place. Unfortunately, after starting it up, it only ran for about five minutes. It then lost pressure and began making a loud squealing noise. I believe something internally failed. I understand that defects can happen, and my first thought was simply to contact the company for a replacement. However, the customer service experience has been extremely frustrating. I have spent an unreasonable amount of time dealing with their bot system and have been unable to get a real person to respond or assist me with the issue. At this point, I am no longer interested in a replacement and am requesting a full refund. I will be purchasing a replacement pump elsewhere. Very disappointed with both the product failure and the lack of customer support. ⭐☆☆☆☆
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Amandeep Amandeep
Scam
1 inch 4400 PSI 0
Waste of time and mony pump plunger bolt snapped in 10 min worn thread really disappointed
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Juan Villasmil Juan Villasmil
Came in broken
1 inch 4400 PSI 0
The way the machine is packaged leads to it being very prone to get hit during transport, and the package isn't labeled as fragile.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Keeton Cassidy Keeton Cassidy
Pressure washer pump
1 inch 4000 psi 0
Worked great. Way more pressure than the aaa pump that lasted 2 uses before losing all pressure. Third use on this pump started the pressure washer and the pump exploded.
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Todd Kutina Todd Kutina
Mr
It does not come with the hose hook up like in the picture, and costumer service is not helping quick enough, it is through email, no way to talk to anyone I took a picture with my phone and it won’t upload either
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dissatisfied Dissatisfied
Faulty product, Terrible customer service
Pump works but makes a grinding noise at high pressure/ rpm. Customer support said they'd review and get back to me, then didn't. 3 times. Finally they claimed it was my water supply (80 psi on a 3/4 hose not that they asked) Had good luck with their products before but not this time.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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