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VEVOR Heat Press, Heat Press-machine voor T-shirts, snelle verwarming, hogedruk-hittepers 15 x 15, krachtige digitale industriële sublimatieprinter voor warmteoverdrachtvinyl

Klantbeoordelingen voor VEVOR Heat Press, Heat Press-machine voor T-shirts, snelle verwarming, hogedruk-hittepers 15 x 15, krachtige digitale industriële sublimatieprinter voor warmteoverdrachtvinyl

Wit 38x38 cm

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Vertaal alle recensies naar Nederlands
Vertaald
Zie origineel
Ivelina Ivelina
not good
Zwart 38x38 cm
After the third start, the controller stopped working and did not adjust the temperature.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Lucia lucero Lucia lucero
DO NOT PURCHASE
This item was a little over a year old before it started catch fire. I smelled burning plastic and smoke and immediately turned it off. There is no fix.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Trevia Trevia
Bien mais pour bricolage
Zwart 38x38 cm
Un problème avec cette press, la diffusion de chaleur sur le plateau n’est pas homogène, la température n’est pas stable, elle fait des yoyo de 150 à 160 degrés. Cette machine peut faire l’affaire pour du bricolage quand on a quelques textiles à faire mais pas pas plus. Je vais la renvoyer pour échange ou remboursement
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Vertaald uit Frans
Zie origineel
Pissed off Pissed off
In Toronto
If there was a score less than one that's what this piece of crap deserves. The control module failed after three days and 4 uses. I asked for a replacement module but that was not going to happen. Not recommended at all. At least your customer service people had the courtesy of refunding my money.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Carrie Thomas Carrie Thomas
Would never purchase again
On the day of use the product failed. VEVOR customer service is horrible, and it is impossible to receive a refund. After weeks of going back and forth I was only refunded a certain amount of the money I spent on the purchase and was given the option to have all my money refunded. I am so disappointed and will never buy anything from this company again.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Jack hardy Jack hardy
Junk
Worked fine at first, started acting up after a year, doesnt heat the whole surface, stay away
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Vertaald uit Engels
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MOTA MOTA
DIOGO
Zwart 38x38 cm
BOA TARDE PASSADO ESTE TEMPO DE TERMOS USADO A MAQUINA A MESMA DEVE TER ALGUM DEFEITO POIS QUANDO SE LIGA NAO PARA DE AQUECER , ELA AQUECE AO MAXIMO DA TEMPERATURA E NAO DEIXA MEXER NA MESMA
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Pedimos sinceras desculpas pelo incómodo causado pelo nosso produto. Compreendemos perfeitamente a frustração que pode surgir ao deparar-se com uma falha durante a utilização. Estamos empenhados em resolver esta questão o mais rapidamente possível. Enviaremos uma atualização sobre o seu problema por e-mail; por favor, verifique a sua caixa de entrada para mais informações.
Vertaal de recensie naar Nederlands
Vertaald uit Portugees
Zie origineel
Gurkaran Gurkaran
Mr.
Machine broke 4 months into purchase. It is under warranty yet no one is replacing it. They said they will send a new part. It’s been weeks of back and forth they keep saying they sent it then the next day say it has not been shipped. They refuse to give a refund as well. Beware and be careful before u purchase. They have no phone number and it is extremely hard to get through to them.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vertaald uit Engels
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Tshirt Designer Tshirt Designer
Owner
I purchased this heat press directly from the Vevor site because I’ve owned other Vevor machines and always found them to be reliable and high-quality. Unfortunately, this particular machine was a disappointment. It never reached the proper temperature, which made it unusable. I reached out to customer service multiple times, and while they were responsive and are now shipping me a replacement part so I can attempt the repair myself, the timing was very difficult. I purchased the press specifically for a large 100-shirt order that required front and back pressing, but since the machine failed, I had to rely on my smaller 10x10 press to complete the job. I had high expectations based on my past experience with Vevor, but this machine fell short. Hopefully, once the part arrives and I make the repair, it will perform as expected.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel
Karen Karen
KSR
very bad heat press. I received and didn't work.
0 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Vertaal de recensie naar Nederlands
Vertaald uit Engels
Zie origineel

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