Klantbeoordelingen voor VEVOR Heat Press, Heat Press-machine voor T-shirts, snelle verwarming, hogedruk-hittepers 15 x 15, krachtige digitale industriële sublimatieprinter voor warmteoverdrachtvinyl

Currently UNABLE to use my BRAND NEW product because the press WILL NOT fully close!!!! Have contacted customer service about receiving a replacement (which is preferred) or a refund and they take forever to respond 😞. The problem IS NOT as simple as “turning the handwheel” which is what I was told to do from the customer service rep.

Prensa não aquece e até o momento sem solução, é um absurdo esse suporte pós venda

It's a piece of crap, don't waste your money the press do not heat properly and I wasted a lot of tshirt because of it. The client service is even worse they take forever to answer and they only say my demand was marked as urgent and nothing still dont have my refund.

Máquina incapaz de fijar correctamente los DTF. Abrimos una reclamación desde el primer día y, casi dos meses después, seguimos sin solución. La atención al cliente se limita a correos con respuestas cada 24-48 horas, alargando el proceso indefinidamente. He perdido completamente la confianza en la marca y ya no quiero ni reparación ni sustitución, solo la devolución del importe. Muy decepcionada con el producto y con el servicio postventa.

La máquina no calienta desde el minuto uno y eh tratado de contactar y solo mandan email

This is a terrible heatpress. I tried to return it and they offered to refund me partially if I would keep it. This heat press does not hold it's heat. It constantly cycles over a 20 degree span. The heat does not go all the way to the edge, so basically you have a 13x13 press, it does not hold heat, and the pad is not attached. You have to pull the pad out, place your shirt on it and push it back on the bottom plate. I run 2 other heat presses in my shop, and they don't have these issues (other brands). But Vevor says it is normal! I really just want to return and get a refund and they are refusing. I will not be purchasing any other Vevor products! This whole experience has been insane.

Looks OK, but quality is not good. Cheap China product. Not possible to alter pressure, turning pin stuck due to use of cheap materials. No good workspace. Narrow opening makes it har to press anything else than small t-shirts. I have been in having a small print business for 15 years, I have worn out several heat press machines but they have lasted years. This lastet less than a day.

I had a question immediately after I received the equipment. A simple question, how to purchase a cover, and how to glue the foam to the pallet. Many attempts to call, to chat, to email and all failed. I would never consider even mentioning this company, after 40 years in business, I finally saw the worse ever vendor.

Just stopped working. Need another asap.

I got this heat press, opened it the day it was delivered to start pressing 200+ shirts for a fundraiser event in 3 weeks. I have had heat presses before, but my last Vevor caught fire, so I had to purchase a new one. Got this one, because even though the first caught fire in the electronics of the machine, it was like 6 years old and worked great that entire time. I went to use this one for the first time and it didn't work at all. Won't set to the set temperature, pressure adjustment and release sucks, the digital display goes whacky when you press down and the timer doesn't activate and count down.