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VEVOR 3 in 1 Cap Press Hoedenpers Warmtepersmachine 16,3x8 cm, Warmtepers Transferpers met 3 Padformaten 16,8x7 cm, 16,8x9,8 cm, 15,5x7,6 cm, Warmtepers Transferpers Tijd- en temperatuurregelaar

Klantbeoordelingen voor VEVOR 3 in 1 Cap Press Hoedenpers Warmtepersmachine 16,3x8 cm, Warmtepers Transferpers met 3 Padformaten 16,8x7 cm, 16,8x9,8 cm, 15,5x7,6 cm, Warmtepers Transferpers Tijd- en temperatuurregelaar

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M Harvey M Harvey
Horrible service. DOA
I received the package very late. When I first plugged it in, it did not work. I contacted them immediately. They do not have a phone number. I have been emailing them for a week and they offered to send me a circuit board for be to fix it myself which they say can take 15 days. I do not want to fix a brand new item. I want to return this and get my money back. Do not buy from this company. It does not have great customer service or a way to call and speak with a person directly.
2 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, we trust this message finds you well. Following our recent conversations and the agreed-upon terms, we’re writing to inform you that the necessary actions to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration you faced—your satisfaction is incredibly important, and we’re determined to make things right.
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Auto Hat Press Auto Hat Press
Only turn on twice
I was so excited about this and was ready to put it to work the day I got it. It turned on once. I tried 1 screen prritn transfer and the center of it didn't adhere like the sides of it. I watched reviews and intended to add a towel on top to make the pressure more equalized. The next day when I tried to turn it on it acted like it didn't have power. I made sure all the connections were tight, checked the outlet was working but nothing. VEVOR sent me a video on how to replace the mother board...which I didn't even have. I also couldn't get fully inside it the way the video showed to even try and wiggle all cable connections inside the box. Communication has been now over a week. I can't box it up bc the arm is in the raised position and there is no way to release it to lower it for packaging. I havn wasted valuable time on this machine trying to make it work. I was hoping for this to be a welcomed addition to my business but instead it has cost me both time and money. No photo needed bc there is no power and I can't show anything but it in the raised position. I can't give anything a score over 1 stars. If I could give no stars I would based on my experience.
1 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.
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Mike McMerrick Mike McMerrick
Mr
I would not recommend this product. I have ruined several hats trying to get this to work correctly. Temperature dial won’t turn second dial won’t turn. Heat is inconsistent leaves several creases, after contacting customer support about my dial issues. I was told there’s no resolution and they offered me a discount in the form of a credit to my original payment to just keep the unit I had and deal with it. If you’re OK with that kind of customer service this is a great product for you but if you want something that actually works as intended, you might look for another product.. I took the credit thinking I could figure it out but have spent more time and money on ruined hats. For this reason I cannot recommend tho as a good purchase..
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Dear valued customer, your patience and cooperation are much appreciated. We're diligently working on your concerns to offer a satisfactory solution. During this time, check your ticket and email for progress. Reach out anytime for more help or questions.
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Anthony Anthony
.
The worst experience I have had with a company. It arrived not functioning and when I contacted the company, they offered me $32. When I complained and wanted a refund they offered me $64. It took multiple emails over the course of a few weeks to finally get my money back. I will never buy a product from them again. Black
3 mensen vonden dit nuttig
Antwoord van de klantenservice: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
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